What are the responsibilities and job description for the Host position at Nicholson's Fine Food and Whiskey?
Job description
- Managing bookings, either in person, over the phone, or online
- Greeting customers as they walk into the restaurant and guiding them to their table
- Providing customers with menus and answering any initial questions they may have
- Giving guests accurate wait time estimates and seating them in the waiting area
- Optimizing seating at different tables to ensure even workload for wait staff
- Creating an appropriate atmosphere for guests that?s in line with the restaurant or bar?s image or branding
- Providing a point of contact for customer feedback and helping to resolve any customer issues
- Providing personalized service and assistance for large parties of guests and VIPs
- Ensuring cleanliness and hygiene standards are met in the front of house area
- Assisting with the opening and closing of the restaurant
- Learning the food and beverage menu
Benefits
- Employee discount
- Flexible schedule
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