Junior Solution Consultant

Job Description

ABOUT THIS ROLE

This role is responsible for developing and delivering high end training services for assortment and merchandising solutions globally, in coordination with the regional/local Sales and Customer Success teams.  As a Junior Solution Consultant, you will be accountable for delivering both client and internal training sessions fostering the optimal use of NielsenIQ software solutions, new employees’ onboarding and increase of awareness and knowledge on NIQ solutions around the globe.

In this role, there is a high level of contact with assortment and merchandising clients and NIQ teams. You will need strong communication skills and be an expert on our product portfolio to discuss all sides of the assortment and merchandising business and achieve the transfer of learning.  Secondarily, you will have a supportive role in Product Leadership topics and initiatives.

RESPONSIBILITIES

• Onboarding, training and support of new or existing employees on assortment and merchandising products at a global level
• Onboarding, training and support of new or existing clients on assortment and merchandising products at a global level (required case by case in specific regions)
• Deep product knowledge and support the NIQ Sales and Customer Success teams with your technical competence. Build up relationships with the defined customers and inspire them, in accordance with the contractual agreements.
• Revising, modifying, and updating training materials and any documentation needed related to the portfolio of the products
• Deploying feedback tools to assess the effectiveness and track training outcomes
• To be involved and contribute to global expert groups
• Contributes to an ethical, positive, and productive corporate culture, to drive our business growth in the coming 3-5 years.

REQUIREMENTS

• Minimum bachelor’s degree preferably in Economics, Communication, IT or Business Administration or similar
• 1 year of working experience in a client facing role will be a plus
• Exceptional written and verbal communication skills (English) and strong interpersonal skills
• Advanced proficiency in Office software including Power Point, Excel and Word
• It will be a plus to have prior training experience and knowledge in training techniques and methodologies
• Ability to build good relationships with external and internal stakeholders and work in a collaborative way
• Intellectual curiosity and persistence to find answers to questions and improve processes
• Organizational and time management skills
• Likes working in a digital environment
• Be open to flexible working schedule (due to collaboration at a global level)

WE OFFER

• Work in an international, inspiring environment;
• Hybrid & flexible working module;
• life & health insurance;
• modern work equipment and access to digital tools;
• additional days off paid by the organization.

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Additional Information

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.