Client Account Coordinator

Our Company

We manage online marketing and web visibility for over 15,000 professional firms. Recognized six years in a row as one of America’s Fastest-Growing Private Companies by Inc. Magazine, We are the premier online marketing solutions for doctors, dentists, financial professionals, and law firms nationwide – think of us as a next-generation ad agency with 15,000 clients.

Working With Us

Our employees are passionate about their work and are driven by innovation. Each and every day we strive for excellence. Our work environment is equal parts casual and professional. We’re serious about our business and delivering the best service to our members, but we also make it a priority to keep things fun and exciting. Join the Nifty team, where innovation is the goal, hard work is expected, and creativity is rewarded.

The Role

In this position, you'll work closely with clients to ensure they are properly onboarded into our systems. This will include following detailed instructions for setup and communicating with clients when necessary. Responsibilities will vary according to client needs, but training will be provided. The ideal candidate is a strong communicator (written & verbal), super proactive, extremely organized, and able to learn quickly.

Responsibilities:

• Onboard new clients and follow workflows for setup
• Maintain and organize a detailed project schedule
• Communicate with clients and platform support teams to ensure smooth onboarding
• Communicate closely with coworkers and supervisors

Skills:

• Strong written and verbal communication (most important)
• Proficiency in Microsoft Office (including Word, Excel, PowerPoint, etc.)
• Familiarity with CRM, preferably Salesforce.com, or similar systems (a plus)
• Strong time management and project management skills

Qualifications:

• Fast learner of new programs and tools
• Strong work ethic
• Self-motivated, proactive, self-learner
• Team player
• Positive Attitude
• Ability to stay organized in a fast paced environment
  
  Benefits:
• Excellent compensation and benefits package
• Generous vacation and paid holidays
• Medical, dental, life, and vision plans
• 401(k) plan