What are the responsibilities and job description for the Technical Business Analyst position at nirvanaHealth?
Join us in our mission to transform healthcare! RxAdvance, now doing business as nirvanaHealth, is committed to bringing the art of possible to the payer and PBM industries, which is why we strive to invest in our employees throughout all stages of life. Success radiates through all levels of employees here, with competitive benefits, a strong focus on employee wellness, and optional education courses offered through UDEMY: we aim to support all aspects of employee growth.
Characterized by curiosity, innovation, and an entrepreneurial mindset, nirvanaHealth is the first to offer medical and pharmacy benefit management solutions that run on the same platform, made possible by our creation, Aria – the first robotic process automation cloud platform designed for healthcare.
Led by our chairperson John Sculley (former Apple CEO) and noted healthcare entrepreneur and founder of ikaSystems Ravi Ika, nirvanaHealth endeavors to sizably reduce the $900 billion in waste in healthcare administrative and medical costs. We are seeking A-players to join our team – folks who embrace the grind and hustle of a growing company, are collaborative and innovate, are life-long learners and growers, and have an entrepreneurial and positive mindset.
Job Summary:
A Technical Business Analyst is responsible for analyzing and understanding the existing Aria platform functionality and apply their expertise extensively for new client onboarding activities. They should have strong business and technical acumen to be able to derive qualitative information out of unstructured data and develop business and functional requirements for platform configuration and software development.
Job Responsibilities (but not limited to):
- Analyze and understand PBM Cloud™ platform scope and functionality to facilitate new client onboarding.
- Produce business and functional requirements by conducting qualitative interviews with key business stakeholders.
- Extract valuable information from unstructured data provided by client and generate platform compatible structured data sets to enable Collaborative PBM Cloud™ platform configuration.
- Develop standard software development documents clearly stating functional and non-functional requirements. (Software Functional Requirements Document (FRD), Process Flow Diagrams, Wire Frames, User Stories etc.)
- Design data models and define key performance metrics utilizing analytical tools (Oracle SQL Developer, MySQL etc.) to monitor and preempt business risks.
- Develop test scenarios and system integration test scripts to ensure the results correspond to the business expectations.
- Develop SQL data queries for data analysis and validation and generate qualitative reports on Business Intelligence Tools (Tableau, Quest Analytics etc.) with advanced visualization features.
- Monitor and review state and federal healthcare policies to ensure that the platform is compliant. If gaps identified, conduct impact analysis and evaluate platform changes with clinical and technical teams, to adhere to industry standards.
- Generate custom reports to facilitate ad-hoc performance monitoring requests from business partners.
- Support business development efforts through consultative client engagement and demonstrations of the cloud platform as needed.
- Contribute to the entire software development life cycle, (SDLC) from initial business requirements to deployment & production support
Qualifications:
Education and/or Training:
- Bachelor's degree in Computer Science, Engineering, or related field required
- Master’s degree preferred.
Professional Experience:
- 1-3 years of experience working in an IT domain
- Strong analytical and problem-solving skills and ability to independently work with complex data-sets & requirements
- Possess a balance of business acumen and technical knowledge to partner with business and guide development team to conceptualize, design and deliver innovative solutions.
- Experience working with cross-functional teams with a collaborative working style.
- Strong verbal and written communication skills.
Technical Skills:
- Strong PC skills; MS Word, Excel, Access, and Power Point.
- Strong understanding of relational data models and hands-on experience working with various databases like Oracle, SQL server, MS access etc.
- Understanding of Software development life cycle and methodologies. (ex: Agile, SDLC, Waterfall etc.)