What are the responsibilities and job description for the Customer Service Coordinator at Nissan of Orange Park position at Nissan of Orange Park?
Nissan of Orange Park is looking to add a Customer Service/Scheduler to our team. We offer our associates a team environment, great benefits and ongoing training and support.
In addition to competitive pay, we offer our associates the following benefits:
- Health insurance, Dental Insurance, Vision, Life, Disability insurance
- PTO
- 401(k) with company match
- And more!
Responsibilities and Qualifications
- Must Be Professional with a confident attitude
- Knowledge of telephone, text and email techniques and etiquette Strong customer service and phone skills
- Efficient with Time management to be able to make a minimum of 100 call per day
- Organized, self-motivated, enthusiastic and detail-oriented
- Positive, flexible and process-oriented
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Possess strong organizational, follow-up, Accurate record keeping
- Ability to active listening and deliver 110% customer experience
- Speak clearly and persuasively in positive or negative situations
- Quick thinker and learner
- Previous call center experience (an asset but not required)
- An interest in the automotive industry
- Able to thrive in a fast paced, changing environment
- Enjoy providing customer enthusiasm
- Continuous Improvement Collaborate with Team Members Attentiveness
Come learn more about what we offer at the ever-growing Morgan Auto Group family of dealerships. It's a truly unique organization with endless career potential.
EOE DFWP
Salary : $17 - $22