Project Coordinator

2 plus years of customer service/ office experience Sense of urgencyAbility to problem solveAbility to self-manageAbility to stay calm when customers are stressed or upsetComfortable using computers MS OfficeOral and Written CommunicationPlanning and Organizing

Mission Statement: Take care of the Team that takes care of the Customer and that takes care of the CompanyAt NJ Water and Mold, we provide a culture of training and self improvement and in turn, we ask you to help us grow the company.

We pay for your training and industry certifications to inspire self growth.

We also offer an extensive benefits package that includes paid healthcare options and a 401K, PTO, etc.

We strive to assure that your time at the company is a positive experience.

We provide a fully stocked kitchen and a uniform service for all techs.

We offer company bonuses during the year and at year end to share the success of the company with all that make it happen.

Our team is the reason for our success and we are dedicated to taking care of the team. 

We are hiring a 3rd Project Coordinator to help manage our projects from the initial phone call to the completed and invoiced job. The Project Coordinator works with the assigned Sales Rep and the production team that will complete the job. It is a fast paced environment for a high energy personality.

You will be trained by our 2 present Project Coordinators.

Job Responsibilities Include:

A PC will answer all phone calls, send estimates, schedule appointments for estimates and schedule job production with clients. A PC deals with all of customer satisfaction pre and post work.

The job requires someone comfortable speaking and working with the many different parties involved with processing a job.

Multi Lingual Spanish/English staff in office position - Monday to Friday 7:30 AM to 4 PM

Also will answer after hours calls 24/7 on rotating basis - 1 week every 5 weeks

For 17 years, NJWM has provided professional restoration services for water damage and fire cleanup to homeowners and businesses throughout Northern and Central NJ. We offer emergency water damage services 24/7 through our team of trained, dedicated and sympathetic staff. We work with property owners and their insurance companies to make sure claims are settled properly.

NJ Water and Mold provides its customers with caring customer service during stressful times.

Family-owned and operated, you can trust us to always make the safety of your home and family our first priority. 5 Star Google rated with hundreds of reviews.

• Healthcare
• 401(k)
• Paid Vacation
• Paid Holidays
• Paid Sick Days
• Life Insurance