Job Posting for Supervisor, Subrogation at NJM Insurance
Introduction
Personal, compassionate service is what we’re known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.
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Overview
Maintain accurate and complete personnel records to include mentoring to ensure the ongoing development and performance of claims representative; hold monthly team meetings and regular one on one meetings.
Instruct and counsel claims representatives on established, new, and revised procedures and responsibilities.
Responsibilities
Intercede and handle individual claims when appropriate.
Review claims representatives' work product for accuracy, thoroughness, and conformity with NJM's policies and practices.
Complete payment approvals, supervisor reviews, release reviews, file closing reviews, close claim audits, NICE call reviews, and update and monitor departmental metrics.
Become a Certified Auto Subrogation Arbitrator within 6 months and hear required cases on a monthly basis.
Requirements
College degree or equivalent work experience with a minimum of 2 years of Subrogation claims experience and/or prior claim supervisor experience
Maintained compliance with required metrics in current role
Strong multi-tasking, problem-solving and decision-making skills
Excellent verbal and written communication and interpersonal skills
Ability to manage multiple priorities and time effectively
Technical aptitude
Reliable, with high integrity and strong work ethic.
Salary.com Estimation for Supervisor, Subrogation in Trenton, NJ
$53,685 to $72,170
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