File Clerk EARN/WIOA

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. 

Make more than a Living, Make a Difference

 Our Benefits (FT): 

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance

Position Concept

The File Clerk position is responsible for continuously entering & updating data from various source documents into databases for storage, processing, and data management purposes.

Essential Functions

• Conduct regular file maintenance checks to ensure daily auditing procedures are in place.
• Review new employers and contact them if additional information is needed to approve their CWDS accounts.
• Run daily reports on pending new employers and their job postings.
• Perform data entry of participant and employer information into statewide system (CWDS) and other systems, as well as the team-wide reporting platform.
• Perform data entry of participant’s workshop attendance through service notes, service records and course registrations.
• Perform data entry for services provided to employers.
• Collect, examine, scan, and organize documents for EARN and WIOA program files.
• Communicate with Quality Assurance (QA) and Compliance Specialist (CS) to ensure that all required documents are collected and filed accordingly for EARN and WIOA participant files.
• Manage, organize, and maintain documents in paper and electronic filing systems.
• Prepare files for state/federal audits and organize and arrange files for annual archiving.
• Provide general administrative assistance.
• Accurately complete required documentation and paperwork
• Manage ISO compliance and audits. Review and prepare files for external audits. 
• Track, report and ensure compliance with ISO auditing procedures.
• Understand and review Labor Exchange Manual. Implement and adhere to the Quality Assurance System
• Communicate with all team members on data entry needs, file deficiencies and follow up to ensure file is updated.
• Provide research and support for critical team decisions; Implement project management skills, tools, and methods.
• Process request for documents needed by staff.

Other Duties Include, But Not Limited To

• Participate in required training and development activities as required.
• Report any acts, incidents or conditions that reflect the possibility of inappropriate participant-to-participant or staff-to-participant relationships.
• Perform other duties as assigned.

Position Specifications

Education:  High School diploma or equivalent required.

Experience:  Related data entry experience or related office experience.

Skills:  Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook a must, knowledge of operating standard office equipment, excellent communication skills both written and verbal, ability to prioritize projects, strong problem-solving skills, good research skills and attention to detail. Ability to work independently, manage large file workloads, and keep file room professionally organized.

Other:  Must have appropriate and valid state driver’s license. Must meet state criminal background check requirements. Some travel may be required.

Travel:  Must be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.

Physical Demands:  Ability to sit at desk for long periods of time and tolerate extended periods of data entry.  The environment is an open office/classroom type facility that is reasonably clean and comfortable.  The incumbent is in a non-confined setting in which he/she is free to move about.  The position requires that the incumbent spend time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching. Must be free of communicable diseases as required by the state and to the extent that knowledge is attainable under the law.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Workforce Programs:

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers.  Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities.  We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Our Program Location:

Eckerd Connects | Workforce Development 

3901 Market Street, 2nd Floor | Philadelphia, PA 19104

Connect with Us Video: https://www.youtube.com/watch?v=H0Qtn-KpLpc&t=2s 

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/

Eckerd Youth Alternatives, Inc. ("Eckerd Connects") considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran.  

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.

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