What are the responsibilities and job description for the Help Desk Tier I position at Nlb Tech?
· Mac OS
· Windows
· Linux
· Good customer service skills
· Good communication skills
· Must to able to establish a trusting relationship with the users
· Be able to provide remote support to users
· Review troubleshooting /aged ticket reports and prioritize tickets for follow-up
· End user Support
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $60,000 - $65,000
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