L2 Desktop Support Technician

NM Consulting
Clinton, NJ Full Time
POSTED ON 11/30/2022 CLOSED ON 2/19/2023

What are the responsibilities and job description for the L2 Desktop Support Technician position at NM Consulting?

Desktop Support Technician
$25 - $28 per hour

Roles & Responsibilities:

  • Familiarity with imaging - backup for the hard drive, including the system, boot files, applications nd all the other files.
  • Image/re-image and troubleshoot laptop/desktop issues for end user service experience
  • Active Directory for User Management
  • Support Network devices, rack, stacks and network solutions
  • Install New Hardware
  • Troubleshoot existing hardware
  • Smart hands support
  • High level of emphasis on customer satisfaction and communication

Role Requirements & Applicable Technologies:

  • High performer within the customer service experience
  • Ability to work autonomously, prioritize and self-manage time
  • Excellent proficiency in written and verbal communication
  • Resiliency / Flexibility
  • Proficiency in MS Office Suite

Job Types: Full-time, Contract

Salary: $25.00 - $28.00 per hour

Benefits:

  • Professional development assistance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

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