Pay rate: $18 USD / hour with an increase to $20 USD / hour, following 3 months of successful service.
MUST BE BASED IN AUSTRALIA
MUST BE AVAILABLE WEEKENDS
Do you enjoy problem-solving and seek a challenging more stimulating position? If you are eager to learn about business, eCommerce, and payments and immerse yourself in the high growth startup experience, this is the position for you!
Who we are:
NoFraud is a New York-based startup building a team in Australia to initially support US businesses as we establish our presence in Australia. NoFraud was founded on the belief that ecommerce businesses should be able to grow without fear of fraud. Our automated solution combines machine learning with human intelligence to identify fraudster behavior, protecting our customers from unauthorized credit card use and resulting fraud chargebacks.
We are looking for individuals who are resourceful, bright, logical, curious, proactive, works well independently and as part of a team, and who will be passionate about fighting fraud!
This job will be mostly remote/work from home, regardless of COVID-19. We are looking for an individual to support our team by working on both Saturdays and Sundays, with two days off during the week (your choice of days). We will also consider a part time (3-4 day) schedule for the right candidate.This is a contract position, and the job holder must be self-employed.
What you'll do:
Research and analyze transactions to determine authenticity
Interact with cardholders to determine transaction authenticity
Interact with clients and respond to inquiries
Provide research material to financial institutions to dispute chargebacks
What you'll achieve:
Measurably identify and prevent consumer fraud activity for our business customers
Maintain high client satisfaction levels
Maintain consumer personal and pay card data privacy and security
What you need to succeed:
Bachelor’s Degree preferred, new graduates welcome
Excellent research and observation skills
Excellent oral and written communication skills
Strong decision making ability
Demonstrated ability to work independently and responsibly
Great attention to detail and an ability to pick up on patterns and trends
Creative and abstract thinker when needed
Strong work ethic
Good general knowledge of U.S. society and geography
Why work with NoFraud?
The benefits of working with NoFraud include:
A fun, collaborative, inclusive, global team environment where you can save the world from malicious fraudsters from the comfort of your home office.