Dock Attendant

Become Part of the TPG Hotels, Resorts & Marina Team……

TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Dock Hand - Noank Shipyard

Position Description

Dock Attendants, or Dock Hands are the front line of customer service. They are usually the first interaction a boater has with the marina and must make a positive first impression. Therefore, they must be responsible individuals who will present themselves well to the boaters.

• Assisting boats docking and undocking.
• Dockhands are responsible for selling gas and diesel fuel at a high volume fuel dock.
• Accurately process credit card and cash payments.
• Securing water and electrical supply to boats as required. Check dock lines and utility supplies as necessary during changing weather conditions.
• Properly check transients in and out using the marina’s reservation software.
• Providing customer service, such as helping to load and unload supplies, delivering ice, and other small tasks to enhance customer experience.
• Maintaining cleanliness of the marina, including emptying trash cans, cleaning interior spaces and marina equipment ensuring the marina looks its best.
• Assistance as required in general Marina maintenance and repairs.
• Professionally answer the telephone and VHF radio.
• Know and understand the emergency procedures.
• Assistance as assigned in hurricane or storm preparation.
• Knowledge of marina rates.
• Knowledge of Marina regulations and enforcement procedures.
• Any other duties as assigned by Management.

Work Schedule:

Hours are to be scheduled by Dockmaster, depending upon season. Normally works weekends and holidays, on call for all emergencies and storms.

Benefits

Full benefits package included for full-time employees!

· Health, Dental and Vision Insurances

· Disability Insurances

· Supplemental Life Insurances

· Identity Theft Protection

· Flexible Spending Accounts

· 401(k) Retirement Plan

· Paid Time Off, Vacation and Holidays

· AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio

· and MUCH MORE

EEO/VET/DISABLED

Job Type: Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Groton, CT 06340: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person