Driver

This position is fast paced requiring critical thinking, ability to prioritize, work independently as well as thrive in a team oriented environment.

Cheerful, professional demeanor with excellent communication skills are required. Responsible for delivery / pick up

and service of company products to customer facilities in a timely and professional manner. Technician must be able to educate the patient / care giver on the safe operation and use of product.

Will be responsible for product care and maintenance, product repair, warehouse / shop duties, vehicle care and maintenance and tracking of inventory.

The technician will be required to be oncall to ensure 24 service for customers. The employee will report directly to the DME Manager.

Completes required paperwork to include daily delivery logs, pick-up and delivery forms utilizing Connect software and maintains vehicle maintenance log.

Inspects and maintains vehicle supplies and equipment such as gas, oil, water, tires, light or brakes to ensure that vehicles are in proper working condition.

Keeps vehicle cleaned and secured at all times. Obeys traffic laws and follows established traffic and transportation departmental and accreditation guideline

• Provide education and instruction on medical equipment to customers and / or their caregivers to insure proper safety and function of equipment.
• Proficient computer and phone skills required to retrieve patient information, assignment of accurate equipment description / returned equipment and data entry as needed in Brightree.
• Receives a daily route and required supply list and prepares the truck for delivery by pulling stock (e.g., wheelchairs, hospital beds, bathroom aids, medical supplies, etc.

staging equipment for delivery based on the order of the route, and loading equipment on the truck. Maintains continuous communication with the customer service team to relay a change in an order or issues with prescribed orders, position in routes, stock availability and to confirm delivery and pick up of equipment.

Values

i - Innovation

Forward thinking" "Exploring new possibilities" "Ambitious Goals" Looks out for new and innovative approaches that will improve efficiency.

Embraces and champions new ideas and encourages others to do likewise. Recognizes and rewards people and teams who are creative and innovative.

This is in sharp contrast to those who tend to embrace the status quo, struggle with new approaches and discourage others when they are creative and innovative in the pursuit of increased efficiency or effectiveness.

C - Compassion

Friendly countenance" "Servant attitude" "Demonstrating genuine concern" Shows genuine sensitivity to the needs, feelings and capabilities of other people.

Deals with others in a pleasant manner. Treats others with respect and consideration. This is in contrast to those who are unpleasant and tend to alienate co-workers, or who seem insensitive to the needs of others and tend to demonstrate a lack of respect for others.

A - Accountability

Showing integrity" "Leading by example" "Ownership and accepting responsibility" Acts in ways that demonstrate personal integrity and serves as a positive example of why others should trust the motives of the organization.

Views himself or herself as a reflection of the organization by following through on commitments and accepting ownership of any mistakes he or she might make.

Leaves others with the clear impression that integrity is a core value at this organization. This is in contrast to individuals who make commitments that go unmet, fail to acknowledge their role in disappointing events, or whose actions (or inaction) leave others with doubts about the level of trust that should be placed in the organization.

R - Respect

Considerate of cultural diversity" "Building trust" "All people are to be valued" Demonstrates a genuine interest in the thoughts, opinions, values and needs of co-workers and customers.

Avoids speaking, writing or doing other things that could be seen as disrespectful of people in their absence (or "behind their backs").

Recognizes and shows respect for the strengths and contributions of others. This is in clear contrast to behaviors that leave people feeling that their thoughts, opinions, values and needs are of little interest.

E - Empowerment

Allowing others to reach their full potential : "Freedom to do what is right for our patients" "Attain and share knowledge to enrich others" Empowered in an intentional manner that allows the person to find their way, yet receiving help when needed.

Using good judgment related to the level of authority given and the amount of leeway extended. This contrasts with leaders and individuals who focus more on the risks involved from the empowerment, instead of reaching the full potential of the organization.

Organization Expectations

Communication

The process of sending and receiving messages with words, verbally, written or in sign language.

Customer Focus

Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers.

Initiative

Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.

Self-Development

Lifelong, voluntary, and self-motivated learning.

Teamwork

Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals.

Last updated : 2024-08-26