What are the responsibilities and job description for the Project Manager position at Noralogic Inc?
Job Description
Insurance Production Support
Location : USA
Who are we looking for?
Looking for a Project Manager with insurance background and with strong Production support background to work in USA. The Incident Manager should be able to drive develop and drive the Production Support team. The PM provides constant feedback to the team and helps them understand and appreciate vision, ensuring that the team knows what they are expected to build. The PM must develop a deep understanding of the target market, build relationships with the business and other key stakeholders, and own the product cradle to grave.
Technical Skills
Bachelor's degree; Masters or industry certifications;
Minimum 12-13 years of experience in IT with 8-10 years' experience in project and program management.
Demonstrate experience managing relationships with multiple stakeholder groups, including senior leaders;
Proven strategic thinker as well as creative and innovative leader.
Very strong written and oral communication and problem-solving skills with the ability to quickly process complex information and present it clearly and simply.
Ability to promote team collaboration, strength in persuading and influencing others.
Outstanding problem solving, communication, negotiation, consensus building, coaching, mentoring, and conflict management skills
Strong influence and the ability to develop trust; demonstrated ability to persuade and influence others
Ability to quickly process complex information and present it clearly and simply
Ability to navigate multiple complex products and portfolios simultaneously.
Process Skills
Responsible for end to end Production support,
Ensure day to day operational activities
Accountable for identification, tracking and resolution of Incidents and service restoration
Drive Meetings to resolve high priority high impact incidents quickly
Ensures 100% Adherence to Cost & SLA Objectives following SOP's
Establishes and Maintains KPI Dashboard for IT Operations
Attend and Present meetings with Sr. Management to report IT operations performance
Develops and nurtures excellent stakeholder satisfaction
Effective collaborations with internal and external stakeholders
Responsible for Knowledge Management
Responsible for implementing continuous process improvement
Responsible for Innovations in their area of concern
Responsible for risk management
Awareness on new and emerging technologies in Area of concern
Provide leadership and oversight to delivery teams across centers and practices
Manage account performance through financial (P&L, Forecast, Revenue, COR etc.)
Focus on high customer satisfaction
Supply chain: Staffing
Best Regards,
Tarun Kumar
(Sr. Tech Recruiter) Noralogic Inc.
\109 E 17th St, Cheyenne WY 82001
Office-307-222-2545 EXT-431 (Tarun@noralogic.com) |www.noralogic.com
USA: WY, MD, NJwww.noralogic.com
Mexico: Guadalajara, Monterrey
India: Noida UP
**WBE and MBE company**
** ISO 9001:2015**
**WY Top 50 Minority owned growing company**
Insurance Production Support
Location : USA
Who are we looking for?
Looking for a Project Manager with insurance background and with strong Production support background to work in USA. The Incident Manager should be able to drive develop and drive the Production Support team. The PM provides constant feedback to the team and helps them understand and appreciate vision, ensuring that the team knows what they are expected to build. The PM must develop a deep understanding of the target market, build relationships with the business and other key stakeholders, and own the product cradle to grave.
Technical Skills
Bachelor's degree; Masters or industry certifications;
Minimum 12-13 years of experience in IT with 8-10 years' experience in project and program management.
Demonstrate experience managing relationships with multiple stakeholder groups, including senior leaders;
Proven strategic thinker as well as creative and innovative leader.
Very strong written and oral communication and problem-solving skills with the ability to quickly process complex information and present it clearly and simply.
Ability to promote team collaboration, strength in persuading and influencing others.
Outstanding problem solving, communication, negotiation, consensus building, coaching, mentoring, and conflict management skills
Strong influence and the ability to develop trust; demonstrated ability to persuade and influence others
Ability to quickly process complex information and present it clearly and simply
Ability to navigate multiple complex products and portfolios simultaneously.
Process Skills
Responsible for end to end Production support,
Ensure day to day operational activities
Accountable for identification, tracking and resolution of Incidents and service restoration
Drive Meetings to resolve high priority high impact incidents quickly
Ensures 100% Adherence to Cost & SLA Objectives following SOP's
Establishes and Maintains KPI Dashboard for IT Operations
Attend and Present meetings with Sr. Management to report IT operations performance
Develops and nurtures excellent stakeholder satisfaction
Effective collaborations with internal and external stakeholders
Responsible for Knowledge Management
Responsible for implementing continuous process improvement
Responsible for Innovations in their area of concern
Responsible for risk management
Awareness on new and emerging technologies in Area of concern
Provide leadership and oversight to delivery teams across centers and practices
Manage account performance through financial (P&L, Forecast, Revenue, COR etc.)
Focus on high customer satisfaction
Supply chain: Staffing
Best Regards,
Tarun Kumar
(Sr. Tech Recruiter) Noralogic Inc.
\109 E 17th St, Cheyenne WY 82001
Office-307-222-2545 EXT-431 (Tarun@noralogic.com) |www.noralogic.com
USA: WY, MD, NJwww.noralogic.com
Mexico: Guadalajara, Monterrey
India: Noida UP
**WBE and MBE company**
** ISO 9001:2015**
**WY Top 50 Minority owned growing company**
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