What are the responsibilities and job description for the Claim Agent position at Norfolk Southern Corp?
Primary Purpose:
Investigates, evaluates and settles casualty matters brought against Norfolk Southern for incidents involving property damage, personal injury, or death arising from company operations.
Principal Duties:
- Investigates and preserves relevant facts concerning claims against or by Norfolk Southern for death or injury to persons, or damage to property, arising out of company activities within assigned territory.
- Evaluates, controls, and negotiates fair and reasonable settlements of claims and lawsuits as may be assigned to incumbent.
- Assists trial counsel in defending the Company's interests in the event of litigation.
- Outdoor/Field work consisting of physical tasks including but not limited to mounting/dismounting equipment and walking long distances on uneven surfaces.
Job Related Experience:
Minimum Level: 1-3 years
Preferred Level: 2-5 years with relevant field operations or claims experience
Education:
Preferred Level: Bachelor's Degree
Skills and Abilities:
- Communication Skills
- Persuading Others
- Planning and Organizing
- Time Management
- Prioritizing Work Demands
Company Overview
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings. The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.
