What are the responsibilities and job description for the Breakfast Busser position at Norman Embassy Suites?
Grow your career in hospitality with Norman Embassy Suites!
It is our pleasure and commitment to foster an environment of mutual respect, inclusion of all cultures, collaborative teamwork, and create a sense of belonging for all associates. We strive to be better today than we were yesterday through our perseverance. We encourage innovation by listening to our associates. We are sincerely passionate about creating a lasting and memorable associate experience, each and every day. We recognize and reward associates that provide excellent service that exceed our guests expectations during their stay. Atrium Hospitality ranked #1 in customer satisfaction among third-party hotel management companies in the J.D. Power’s 2021 Third-Party Hotel Management Guest Satisfaction Benchmark. We are a growing industry leading hotel management company where your contribution leads to success for the company and growth opportunities for you! We are located just off I-35 in Norman and less than five miles from the University of Oklahoma campus.
The primary purpose of the Complimentary Food & Beverage Attendant is to provide guests with an excellent dining experience while assisting in the presentation of the complimentary breakfast/evening reception.
The Complimentary Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments:
- Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment;
- Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area.
- Provide a high level of customer service , including resolving customer concerns in a warm and professional manner;
- Able to perform the duties of a complimentary bartender, busser, cook, or server as needed;
- Knowledge of menus, presentation, and preparation methods;
- Ensure that all food is stored in proper containers and at proper storage and holding temperatures;
- Work with all employees as a team to ensure smooth operation of food production;
- Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees;
- Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination , keeping compartment sink, side boards, and refrigerators clean and sanitized;
- Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications;
- Any and all other work as required to complete the primary purpose of the position.
Required Prior Experience:
Previous customer service experience
Preferred Prior Experience:
Previous food service experience
Preferred Education:
High school diploma or equivalent
Required Licenses/ Certification:
Food Safety Training certified or become certified within first 60 days of employment.
Alcohol Awareness certified or become certified within first 60 days of employment
Physical:
Able to lift a minimum of 50lbs occasionally and 15lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day shifts, early mornings, evenings , nights weekends and holidays
Norman Embassy Suites offers a comprehensive total compensation package that includes competitive wages, free meals, free parking, hotel discounts, a variety of health insurance options, dental, vision, short and long term disability, accident and critical illness insurance, health savings account, flexible spending accounts, employer paid life insurance, paid sick time off, vacation time off, paid floating holidays, and a 401k retirement plan with an employer match. Come join us today to start your hospitality career!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
Job Type: Full-time
Pay: From $13.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location