What are the responsibilities and job description for the Workshop Manager position at Normet?
We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. At Normet everyone is provided with opportunities to reach their full potential, valuing the differences of diverse backgrounds and experiences.
Responsibilities
- Ensure that the workplace environment is as per the safety norms.
- Ensure Service Engineer adopt correct & safe practice of machine maintenance
- To monitor desired availability of the machine through DPR & Monthly report
- Keep tab on customer outstanding (Parts & AMC) collection within the time period assigned by the management. Also responsible for collecting the C Form
- Should meet Project Manager / Mechanical –Head on every visit & discuss about the progress & planning with them & have signed MOM.
- Proper / timely technical support to Service Engineer.
- Monthly meeting with team & customer
- Ensure customer satisfaction
- Ensure that service dept. processes are established concerning all service work & to improve operational quality & efficiency of the service department.
- Increasing the customer satisfaction level.
- Meet business targets
Join us in helping our customers to build the safest workplaces underground!
Salary : $42,800 - $54,200
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