Construction Defect Claims Unit Manager - Remote

Construction Defect Claims Unit Manager - Remote

Remote/Work-From-Home

Comprehensive Benefits Package

· Medical, Dental, Vision Insurance – Effective on Start Date

· Paid Time Off Program

· 401k

· And Much More

TPA with Growth Opportunities – Needs a Claims Unit Manager for our Construction Defect Team

Job Description:

Senior level claims position to oversee a unit of 5-8 people and their respective caseloads. Manage your units claim metrics and ensure they are kept current. Oversee all aspects of file handling on pending claims which will include facts of loss, coverage analysis, investigation, negligence/compensability/liability determinations, damage assessment and coordination of medical care as appropriate. Approve and monitor litigation management, settlement negotiations, and appropriate use of vendor table. Establish and approve reserves as needed. Ability to attend conferences, client meetings, mentor adjusters and assist management as requested. Ensure files assigned to the unit are handled within state statutes, Client Claim Handling Guidelines and NARS Best Practices. Other miscellaneous duties as assigned, which may include travel.

Essential Duties and Responsibilities:

· Effectively supervise unit of 5-8 claims people and their respective caseloads in a proactive manner.

· Adhere to all file handling standards, NARS Best Practices, state statutes and requirements necessary to pass audits performed by regulatory agencies, carriers, and clients. Form well written emails and LLR's internally and externally.

· Demonstrate a strong commitment to the mission and values of the organization.

· Maintain strict confidentiality of client, company, and personnel information.

· Works closely with Quality Assurance to ensure company objectives are met.

· Review and respond to claim appeals and grievances, investigate, and respond to complaints.

· Adhere to the policy and procedures of NARS.

· Lead and manage by example to promote culture of service and continuous improvement.

· Provide leadership to achieve key business goals.

· Assign accountability for desired outcomes and hold adjusters to required dates.

· Communicate clearly and provide adequate direction.

· Track trends by program and unit – know the team’s claims when a client asks.

· Know the Team’s Clients and be able to confidently discuss their claims.

· Effectively manage corrective action processes in accordance with Human Resource guidelines.

Qualification Requirements:

· High School Diploma or equivalent required, 2-year degree or higher preferred.

· Must have 10 years of overall claims and litigation experience, preferably in the line of business being handled.

· Must have 5 years Claims Supervisory experience or similar/related experience in the appropriate field including restaurant/premises, product liability experience.

· Must be eligible for reserve/payment authority level of $100,000 (where client appropriate).

· Must possess or have the ability to obtain a Florida Adjuster’s license or other required jurisdictional licensing.

In the spirit of pay transparency we are excited to share the base salary for the position of Construction Defect Claims Unit Manager is $88,000 - $130,000, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual performance raise if all guidelines are met. Your salary compensation will be determined based on factors such as geographic location, skills, education and or experience. In addition to those factors, we believe in the importance of pay equality and consider internal equality of our current team members as a final part of any offer. Please keep in mind that range mentioned above is full base salary range for the role. Hiring at maximum of the range would not be typical in order to allow future and continued salary growth. We also offer a generous compensation and benefits package.

Job Type: Full-time

Pay: $88,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

Salary : $100,000 - $130,000