What are the responsibilities and job description for the Director of Revenue Cycle Management - Hybrid position at North Coast Medical Supply LLC?
Description
Advanced Diabetes Supply® was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply® to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don’t just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment, have a passion for excellence and a bias for action, we may be just what you’ve been looking for.
Positions Summary
Director of revenue cycle management provides ongoing support for all areas of DME and Pharmacy Revenue Cycle (Coding, Billing, Payments, Collections, Denials and Credit Balance Resolution). The Director will work within the scope of responsibilities as dictated below with guidance and support from our management leadership team.
Essential Functions
- Monitor and manage revenue cycle (A/R aging, Denials, Short Pays, Appeals) on key performance indicators on a weekly basis.
- Lead and coordinate analytic activities (analyses and report creation).
- Acts on data in a timely manner, monitors for accuracy and communicates regarding ongoing performance
- Proactively collaborates across initiatives with other stakeholders and cross-functional teams.
- Assist group leadership with coordination of activities and performance across collections and denial teams to ensure standardization, best practices, and achievement of optimal performance measures.
- Ensure maximization of cash collections through diligent and timely monitoring of all open accounts receivable balances.
- Develops and maintains comprehensive documentation to meet internal RCM KPI’s.
- Manages the overall roadmap, planning and execution of the strategy to deploy A/R, revenue, collections, and access solutions.
- Embraces and exemplifies ADS core values:
- We grow together
- We care
- We obsess over the customer experience
- We commit
- We WOW!
- May perform any additional responsibilities or special projects as required.
- Duties and responsibilities may be subject to change based upon the needs of the department.
Requirements
- Bachelor’s degree
- Advanced knowledge of at least one practice management system and/or billing system.
- 5 years provider revenue cycle experience focused on receivables (A/R) management, denials management, and process improvement.
- Experience working in a revenue cycle management service center is ideal.
- Possesses the versatility required to be a leader, manager, teacher, coach, and mentor while placing high value on people and process.
- Strong experience in word and excel is a must.
- Candidates must successfully pass a background
Expected Competencies
- Strong customer relations and problem-solving abilities.
- Strong phone skills.
- Strong interpersonal and teamwork skills.
- Ability to multi-task effectively.
- Ability to communicate effectively in person, on the phone and electronically.
- Proficient with or able to quickly learn systems and software used by the organization.
Compensation Package
Salary ranges may vary depending on location. The general hiring range for this position is $140,000 - $150,000 DOE. Actual compensation depends on education, experience and relevant skills. In addition, benefits include:
- Health, Dental & Vision options
- FSA and HSA plan with Employer Contribution
- Employer paid EAP
- 401k with 4% Company Match
- Discretionary Profit Sharing Plan
- Paid Time Off (PTO) Including 8 Paid Holidays and a Birthday Holiday
- In-house Training Programs
- A fun culture in a fast-growing organization!
PM21
Salary : $140,000 - $150,000