What are the responsibilities and job description for the Warehouse Manager position at North Coast?
At North Coast, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? Our people. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential.
Do you enjoy a good challenge? We aim to be the best and share our success with our team members, customers, suppliers, and shareholders. We are always looking to expand our teams to serve our customers and grow our business. Ready to join us?
We are looking for a Warehouse Manager at our Anchorage, AK location.
What you will do:
- Train, mentor, and coach warehouse personnel
- Customer Service focused on a goal of continuous improvement
- Promote company goals, initiatives, and vision of Creating an Unparalleled Customer Service Experience for both external & internal customers
- Fluent in NCE delivery, warehouse & system processes
- An active member of the QIP team (Quality Improvement Process)
- Back up to Warehouse Associates
- Implement and manage safety programs
- Facilitate Associate performance audits
- Perform Reviews of warehouse personnel
- Oversite of the fleet, warehouse assets, space, layout & resources
- Hold associates accountable to standardized performance metrics
- Perform all aspects of the Dispatcher duties
- Other duties as assigned
What you will bring:
- 5 years of Leadership experience preferred
- Excellent oral and written communication skills
- Problem-solving, conflict management, and decision-making skills
- 100% Accuracy and DIRTFT – Do It Right The First Time
- Previous warehouse experience mandatory
- Accurate, dependable, punctual, and detail-oriented with excellent planning & organizational skills
- Willingness and desire to improve knowledge and skill level with a mindset of continuous improvement
- Ability to reprioritize quickly, juggle multiple priorities, and complete assigned tasks by deadline
Physical Requirements and Work Environment:
- Repetitive lifting and pulling of heavy objects (50 lbs.)
- Warehouse environment
- Computer and phone use
- Requires regular and reliable on-site attendance
- Some travel for training and visits to other Service Centers
What we offer:
Competitive industry compensation and a generous benefits plan that includes:
- Medical, Dental, Vision, Wellness Program, Health Advocate Program, Pre-tax Flexible Spending Accounts
- 401(k) plan with a very generous employer match
- Life Insurance and Accidental Death and Dismemberment coverage provided
- Opportunity to obtain additional life insurance coverage at a group discount for you and your family
- Short Term and Long-Term Disability insurance provided at no cost
- Educational Financial Assistance
- Vacation, Holidays, Personal/Sick Days, Jury Duty Bereavement Days
- Healthy Lifestyle Rewards Program, Employee Assistance Program, Discount Marketplace for purchase of health and wellness items
- Travel Accident Coverage, Emergency Travel Assistance
This job description is a general description of essential job responsibilities. It is not intended as an employment contract, nor is it intended to describe all tasks someone in this position may perform. North Coast Electric Company is an Equal Employment Opportunity-Affirmative Action Employer. All decisions about hiring, transfers, and promotions will be made regardless of gender, age, race, or any other protected classification.
Employment is contingent on a successful pre-employment drug screen.
EOE M/F/Disability/Veteran
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