Eligibility Worker

Status: Full-Time 1.0 FTE (40 hrs/wk)

South Country Human Service Zone partners with the Department of Health and Human Services to deliver exceptional Economic Assistance programs to our community.

The Eligibility Worker determines eligibility of clients for Economic Assistance Programs by interpreting state and federal policies.

Economic Assistance programs include Temporary Assistance to Needy Families (TANIF), Health Care Coverage, Supplemental Nutrition Assistance Program (SNAP), Low-Income Energy Assistance, Child Care Assistance, Healthy Steps and General Assistance. Assistance Programs.

Program training is provided for this position.

Eligibility Worker– Example of Duties:

• Conduct interviews of applicants and recipients
• Process client applications
• Establish electronic record
• Attend training and workshops
• Perform defined case changes, workflow functions, and/or determinations
• Interpret state, federal, and county policies
• Monitor program and policy updates
• Maintain working knowledge of laws, rules, policies, procedures, and other regulations

To succeed in this position, you should have strong verbal and written communication skills, computer literacy, collaboration, and decision-making skills.

An ideal candidate for this position will be organized and able to communicate effectively with diverse populations.

You will have an eye for detail, be able to manage your time and priorities effectively and pride yourself on excellent communication skills, empathy, and being a team player.

You will have a passion for helping others and making a difference in our community.

Working for South Country Human Service Zone:

South Country Human Service Zone provides employees with the excellent benefits and employment packages offered by Emmons County as a Emmons County employee.

South Country Human Service Zone team members are offered robust medical insurance coverage, as well as an excellent retirement package (ND PERS).

Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave days.

This position requires a high school diploma or GED, PLUS one of the following:

• Three years of work experience in the clerical, accounting, financial, legal, or teaching fields
• Three years of a bachelor’s degree program (90 semester hours or 135 quarter hours)
• Three years combined education and experience as listed above
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College

Preference will be given to candidates with 1 year of work experience determining eligibility in a human service office in one of the following Economic Assistance Programs; TANF, Food Stamps, Foster Care, Medicaid, or LIHEAP.

• Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if the Department’s Human Resource Division cannot determine that you meet the minimum qualifications
• The Department of Human Services does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.
• All application material (cover letter, resume, and professional references) must be received on or before the closing date by 11:59 pm.
• A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information or if you need an accommodation, please contact Michelle Masset at: mmasset@nd.gov

Employing Unit: South Country Human Service Zone

Telephone Number: (701) 254-4502

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.