Manager, Audio Visual Services

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life. We invite you to consider to applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm. NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area. *** Manager, Audio Visual Services ~~~~~~~~~~~~~~~~~~~~~ Please note that this position will remain open until filled. ~~~~~~~~~~~~~~~~~~~~~ Benefits Snapshot The College offers a generous benefits package to Full-time employees. Just a few highlights of the benefits package include comprehensive medical plan options for you and your family (plus dental and vision), a College retirement contribution of 8% of your salary upon hire, NCC tuition waiver and an abundance of time off – up to 25 days’ vacation/floating, 10 sick days, Four (4) day workweeks during Summer, Holidays (including a week break between Christmas and New Year’s) – among other things! Please visit https://www.northampton.edu/human-resources/employee-benefits.htm for more details on the full array of benefits. Primary Function: The primary purpose of this position is to manage the enterprise audiovisual, videoconferencing, and related systems and services at the College, as well as manage AV staff to maintain AV technology and support campus events. This position also includes some technology and AV support for the Monroe and Fowler Campus locations. Responsibilities: (1) Plans, budgets, researches, designs, specifies, implements, and supports the College’s audiovisual, videoconferencing, and instructional technology infrastructure; (2) Researches AV solutions and schedules installations, including those which must be coordinated with the college’s facilities department and outside integrators (3) Collaborates with Accounting for AV bid specification and review; (5) Collaborates with the Academic Technology Coordinator to support academic technology initiatives; (6) Oversees documentation and training material for AV equipment and ; (7) Coordinates with Event planners to plan, schedule, execute, and support AV event requirements; (8) Supervises and schedules part time and intern staff for AV support projects; (9) Oversees video production services; (10) Delivers and supports videoconferencing services (11) Build AV System configurations and perform regular firmware updates on AV hardware across all three campuses (12) Collaborate with Director of Client Services and Operations for project planning and coordination of equipment upgrade cycles. (13) Performs other duties and projects as assigned. Organizational Relationships: Position reports to the Director, Client Services and Operations Performance Standards: Performance in this position is considered to be satisfactory when: (1) mutually agreed upon objectives have been obtained within a specified time frame, (2) responsibilities of the position have been carried out at a level consistent with performance objectives, (3) effective and cooperative relationships exist with the other members of the, information technology services staff, as well as other members of the administrative team, faculty and other members of the College community. (4) Leadership competencies are exhibited in a manner that strives for excellence, such that positive team/employee relations are fostered and employee developmental needs are proactively addressed. Qualifications: (1) Education & Experience: Bachelor’s degree in Business Administration, Computer Science, or Instructional Technology and 4 years of related experience, as defined below, is required. (2) Skills, Knowledge, Abilities: (a) Knowledge and experience with audiovisual, videoconferencing, and instructional technology systems, trends, best practices, and applications; (b) Experience with instructional technology systems and services in higher education environment; (c) Supervisory experience; (d) Experience with developing documentation and other training materials; (e) Excellent customer service and communication skills; (f) Video and sound production experience; (g) Experience with video and web conferencing systems and support; (h) Experience with web and cloud-based systems and services. (i) General AV systems design knowledge/experience (j) Experience with Extron Electronics hardware installation and configuration strongly preferred. (k) AVIXA CTS Certification strongly preferred. Welcome to the career site for Northampton Community College. We are an innovative, student-centered institution with an exceptional faculty and staff who are dedicated to providing quality educational opportunities for the diverse communities we serve. We invite you to view our open positions and feel free to apply for any positions in which you are interested in and qualified for. If you are a current employee of NCC, please login to your Workday account and use the internal career worklet to apply. Northampton encourages candidates to provide qualifications beyond the standard on-line application. A personalized cover letter, resume, unofficial transcripts, and contact information for 3 professional references, are examples of information that serve to highlight your accomplishments and distinguish yourself from other applicants. When viewing specific job opportunities, be sure to take note of any additional special materials candidates are asked to supply. We appreciate your interest in employment at Northampton Community College and wish you the best in your career search. Title IX Please visit www.northampton.edu/titleix for information on the College's Title IX Policy, Title IX Coordinator and Deputies, contact information and resources. Availability of Annual Security and Fire Safety Report The Annual Security and Fire Safety Report is currently available online at the following web address: https://www.northampton.edu/about/public-safety.htm The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-Campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. If you would like to receive a paper copy of the Annual Security and Fire Safety Report, you can stop by the NCC Public Safety Office at 3835 Green Pond Road, Bethlehem, PA 18020 or you can request that a copy be mailed to you by calling 610-861-5588 or emailing kmorris@northampton.edu.