What are the responsibilities and job description for the Car Wash Team Member position at Northgate Tommy's Express?
Description
Job description:
First for foremost- exceed our guest’s expectations. Provide quick, and friendly customer service to our guests within the store and the car wash. Do you always have a smile on your face? Do you look for ways to make someone’s day better? If you are looking for a career and not just a job, a place where you can come to work with other high energy, friendly people who are customer-focused, consider joining the Tommy’s Express family!
As a Tommy's Express Customer Service Team Member, You Get To:
- Learn and Oversee Wash Quality
- Enjoy Communicating with Management and Operations Team as Needed
- Maintain External Vacuum Center
- Keep location neat and always maintain car wash cleanliness.
- Perform site and grounds maintenance (lawn care, site cleanliness, etc.)
- Exceed guest's expectations, always.
- What We Expect from a Tommy's Express Customer Service Representative:
- A positive, friendly attitude
- Develop, foster, and promote an environment that prioritizes guest satisfaction above all else
- Promptly and accurately process guest orders.
- Actively promote and sell car washes and unlimited club memberships.
- Maintain our car wash, vacuum center and grounds for all customer needs.
Requirements
- Excellent customer service skills
- Exceptionally reliable
- Energetic, self-starter for a fast-paced environment
- Team player and customer-focused
- Comfortable with technology
- Exceed guest’s expectations, always.
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