Manager, Clinic

Description

 NorthLakes Community Clinic is EXCITED to announce we are opening a BRAND NEW CLINIC location in Marinette, Wisconsin! Expected opening, Fall 2022!  

Description

We are seeking a full-time (1.0 FTE) Clinic Manager to support our newest clinic team! The Clinic Manager will collaborate with the Director of Regional Operations to ensure the strategic vision is operationalized at the local level. Focusing on: Increased access, improved financial viability, community engagement, and improved patient experience. The Clinic Manager ensures patient safety, quality of care, and access to all clinical services; directs all functions related to operations and clinical practices of the clinic. This position maintains compliance with regulatory agencies and ensures that all services are functioning on an integrated level.

Clinic Manager duties include but are not limited to:

• Acts as the single point of contact for all site operations and delegates accordingly.
• Identifies needs for growth in collaboration with providers and leadership staff.
• Oversees clinical and/or administrative staff at assigned site or sites.
• Works with members of Management Team (Human Resources, IT, Billing, Finance, Marketing, QI, Facilities, operations, and Integration) in the development and implementation of PDSA projects, protocols, policies, and procedures.
• Ensures that the site is appropriately and adequately staffed at all times.
• Manages provider scheduling changes. Consults with specific Clinical Director and Chief Operations Officer.
• Manages (non-provider) employees’ performance and conduct performance evaluations.
• Assesses need for additional resources; provides resources when appropriate.
• Manages site budget.
• Represents the organization as an ambassador; working with other Clinic Managers and Supervisors within the same region to ensure consistent communication with external partners.
• Works with the Director of Regional Operations in the implementation and coordination of on-site QI activities.
• Attends management meetings and related trainings.
• Ensures compliance with established organizational policies including but not limited to, clinical, safety, financial, and personnel, etc.
• Works with the Safety Manager to ensure appropriate safety trainings are being held and attended by staff.
• Accountable for employee compliance for required trainings and vaccinations/ immunizations
• Responsible for communications/ sharing of site-specific dashboards and QI data with providers and staff
• Make site/ local decisions impacting workflow, staffing, and budget items.
• Works with the Director of Regional Operations to identify and manage risk to the organization.
• Adhere to NorthLakes Management Competencies: Business Acumen, Change Management, Communication Skills, Delegation, Decision Making, Problem Solving, and Teamwork

Requirements

Bachelor's Degree (B.A. or B.S.) or 3-4 years of related experience; an equivalent combination of education and experience.

• CPR certification within 6 months of hire.

Preferred Skills:

• Microsoft Office knowledge, Google applications
• Experience working with an Electronic Health Record
• Experience with budget development and implementation

Physical Environment:

· Prolonged periods of sitting at a desk and use of a computer (60%)

· Standing/Walking (50%)

· Lifting requirements up to 25 lbs frequently, and 50 lbs occasionally

· Position is not eligible for remote work

· Potential exposure to airborne diseases: (100%)

· Potential risk of blood borne exposure: (100%)

· Some travel outside the clinic is involved using own transportation: (25%)

We Offer a Comprehensive Benefits Package:

• Competitive benefits include Health, Dental, 403B Retirement Savings Plan w/ employer match, HSA/Flexible spending accounts, and Employer-paid STD, LTD and Life Insurance
• Family-friendly, flexible work schedules - NO WEEKENDS!
• 9 Paid holidays including the Day After Thanksgiving, Christmas Eve, and a Birthday holiday
• PLUS 4 weeks of PTO, with 1 full week of PTO available to use upon hire!
• NorthLakes Paid Leave Bank to help support your medical needs
• Tuition Reimbursement Program and Continuing Education
• Unique Wellness Benefits; including a generous Health & Wellness Reimbursement program, Community Supported Agriculture (CSA) loan program, and Employee Assistance Program
• Travel Reimbursement
• Employee Referral Program $$$

* Benefits eligibility is dependent upon FTE Status and Position