DESKTOP SUPPORT ANALYST - IT

Northwest Specialty Hospital is seeking an amazing Desktop Support Analyst to join the IT team!

The Desktop Support Analyst serves as support to resolve NWSH Information Technology issues, fulfill requests for information technology services, and help facilitate technical project deployments. Emphasis on installation, configuration, maintenance, and upgrades to computer hardware, software, phones, printers, scanners and other peripherals for Northwest Specialty Hospital and its remote clinic locations. Will rely on your strong organizational skills and ability to meet tight deadlines. Must be self-motivated and able to work independently or with a team with little to no supervision.

This position must bring a positive energy to the position, excellent written and verbal skills, ability to adapt to a fast-paced healthcare environment, strong interpersonal skills, results oriented, focus on accountability, ability to work in a collaborative team environment.

Qualifications and Preferred Experience:

• 
  High school diploma
• 1-2 years of relevant experience
• Experience using Knowledge management tools
• Working knowledge of computer peripherals including but not limited to printers, fax machines, scanners, and mobile devices is required
• Knowledge of Microsoft Operating systems, Windows based applications is required
• Regular and predictable attendance is an essential job function
• Must have excellent customer service skills
• Excellent troubleshooting skills that include application diagnostics, hardware diagnostics and operating systems are required
• Associate Degree with emphasis in Computer Sciences or related discipline from accredited institution preferred
• CompTIA A preferred

About Northwest Specialty Hospital:

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 8 operating rooms and 32 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.

Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for five consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package!

Some of our amazing perks and benefits offered to employees are:

• 
  Company-sponsored events such as Silverwood Days, sporting events, BBQs and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for eligible positions)
• Growth opportunities, ongoing education, training, leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenges, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**