What are the responsibilities and job description for the Aftermarket Sales Account Manager position at Nothum?
Nothum is a family-owned 50-year-old manufacturing company headquartered in Springfield. Mo. At Nothum People Matter Most and we show that by how we Support Our People! Nothum offers a 3-Day Weekend for all Team Members- Every Month! Our Amazing Benefits package includes 100% Company Paid Medical, Dental, Vision, Life, and Disability coverages! We value integrity, and character, and embrace a Can-Do attitude in how we work. We offer a strong employer match 401K, encourage our team members to live their best life and balance that with opportunities to excel at work. If you share our passion for people, precision, and success, we want to talk to you!
Primary Responsibilities
The Aftermarket Sales Account Manager's primary responsibilities are to increase aftermarket parts and service contract sales to existing Nothum customers with the initial primary focus on upgrades, ProTech'd program, machine rebuilds, and other non-consumable parts sales
- Develop and enhance customer relationships with multiple levels at customer locations to include but not limited to Plant Management, Maintenance Managers, Supervisors, Parts Room Supervisors, and Purchasers.
- Become an expert in active customer base in regard to current Nothum equipment, production, and maintenance practices
- Identify and create opportunities to increase sales of ProTech'd parts boxes and the overall ProTech'd program.
- Develop sales materials and techniques to successfully grow the ProTech'd program
- Manage all ProTech'd sales and customer accounts
- Increase sales to existing Nothum customers on aftermarket machine upgrades and services required to install the upgrades
- Increase sales in Service Contracts to existing Nothum customers and maintain scheduling of these contracts
- Identify, sell, and manage machine rebuild opportunities
- Maintain a consistent travel plan to maximize in-person communication
- Work with the Director of Sales to create corporate-level Parts and Service plans as applicable
- Develop, maintain, and distribute activity and success-tracking reports
Additional Sales/Customer Support Responsibilities:
- Promote aftermarket consumable parts, new Nothum equipment, and Nothum services to all existing customers
- Work closely with Shipping department to meet customer needs on delivery times
- Work closely with Service department to facilitate items sold and other potential service opportunities
- Other tasks as deemed necessary by management or ownership personnel at Nothum
Job Requirements
- Must possess excellent communication skills, written and verbal
- Basic understanding of Microsoft products (Word, Excel, Powerpoint) and Google equivalents
- Ability to work in a team atmosphere as a leader and as a participant
- Goal-oriented and self-driven
- Highly organized
- 5-10 years of applicable experience in Aftermarket Parts sales
- Possess or build a full technical understanding of all Nothum equipment offerings
- Some college experience or technical degree required, 4 year degree preferred
- Proven history of successful relationship-building and sales performance.
- Experience working with a CRM
Nothum is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.
Nothum does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Nothum property and therefore, Nothum will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Nothum's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Nothum must be in place and current.