What are the responsibilities and job description for the Store Manager position at Nouria?
Responsible to oversee all general operations of assigned store, including, but not limited to, inventory, ordering, receiving, and pricing, as well as other administrative responsibilities; oversee store location, departments and employees.
Accountabilities
May be responsible for one or more of the following:
Direct and coordinate store activities and departments
Implement predetermined policies and procedures in conjunction with leadership and staff members
Monitor vendors to ensure that they efficiently and effectively provide needed goods or services within budgetary limits
Greet all customers in a professional, courteous, and friendly manner
Role model appropriate professional behavior and display a positive service demeanor
Ensure all merchandise received from vendors is Inspected and accounted for
Ensure merchandise is stored where appropriate and can be easily found
Ensure that storage/store temperatures remain within proscribed parameters
Effectively handle employee requests and/or complaints
Effectively handle customer special orders and/or complaints
Assist or fill in any and all floor positions in the store as needed
Oversee management of the team, including identification of staffing needs, staff recruitment and hiring, performance assessments, and other personnel matters related to the team
Creates sales budget for the store
Creates labor budget for the stores
Handles HR issues from all managers and all hourly employees
Other duties as assigned
Qualifications, Knowledge, Skills, and Abilities
High School Diploma or GED (college degree a plus)
Minimum of three (3) years' experience handling job duties comparable to those outlined above. C-Store and Food Service background preferred.
Demonstrated knowledge of basic management principles involved in planning, recruitment, performance management, employee relations, production, and coordination of resources
Basic knowledge of store economics and budgeting
Basic knowledge of employment law and risk mitigation strategies
Demonstrated strong customer service and communication skills
Excellent management and organizational skills
Demonstrated ability to work independently and in teams
Excellent attention to detail and accuracy
Problem solving skills as well as judgment and decision-making skills
Demonstrated ethical, honest and reliable behavior
Physical Demands and Work Environment
This position is based in a retail environment and involves the routine use of telephone, computer, and scanner.
The physical demands described here are representative of those that must be met by an employee to safely and successfully perform the essential functions of this job consistent with the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Persons with mental and physical disabilities as defined by the ADA are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.
Abilitiy to lift 35 pounds
Ability to independently reach, bend, walk, stoop, kneel, crouch, push, pull, and/or grasp
Ability to sit or stand for sustained periods of time
Ability to independently speak, hear, see, and write legibly in order to understand and be understood
Experience:
- Store Management: 3 years
Sign on Bonus: Must be employed to receive the payout
$1000 Bonus- Paid $250 after 30 days,
$250 after 90 days and $500 after 180
Job Type: Full-time
Pay: From $54,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Retail management: 3 years (Required)
- Conflict management: 3 years (Required)
- training: 3 years (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Knox County, ME (Required)
Ability to Relocate:
- Knox County, ME: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000 - $54,000