What are the responsibilities and job description for the Customer Service Representative position at Nova?
Full Job Description
Pest control company looking for a customer service representative to work full-time in Anaheim.
Responsibilities include (but not limited to):
- Answering a high volume of phone calls
- Communicating with customers in a professional manner via email/phone
- Scheduling technicians routes, and handling customer inquires
- Performing data entry, fill maintenance, reporting, and general office support tasks
- Knowledge with Fieldworkhq a plus but will train.
Qualifications:
- Must have Excellent written and verbal communication
- Strong multitasking and organization skills
- Must be a team player, punctual, and reliable
Experience:
- Entry level position
- Customer service: 2 years (Preferred)
- Previous pest/termite experience a PLUS
Job Type: Full-time
Pay: $14.00 - $18.00 per hour depending on experience
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Anaheim, CA 92808: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Support & Client Services Occupations: 1 year (Preferred)
Work Location: One location
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