What are the responsibilities and job description for the Front Desk/Medical Assistant position at Novique Medical Aesthetics?
About us
Novique Medical Aesthetics is a small business in Doylestown, PA. We are agile, professional and social.
Our work environment includes:
- Modern office setting
Our Growing Practice is hiring. Looking For a Front Desk / Medical Assistant. Applicants must be energetic and able to work in a fast-paced environment. Strong aesthetics sensibility is a plus.
Please send resumes or questions to coordinators@novique.com
responsibilities:
- Answer phones (or delegate responsibly) 100% during business hours
- Manage inbound leads, welcome new online bookers in a timely manner
- Participate in a consultative sales process of products, services and treatments with customers
- Book appointments accurately/efficiently utilizing software of choice.
- Greet and guide clients through their process, ensuring a premium experience every day.
- Mediate and resolve client issues or escalate as appropriate
- Light Housekeeping: assist in keeping work area(s) tidy, waiting area impeccable, restock consumables and maintain linens.
- Order product, receive deliveries, stock inventory, manage inventory and report levels to owner/manager
- Process and ship online orders
- Delight clients, appear professional at all times and maintain a positive work environment
- Work with owner/manager to develop and implement new process to help improve, scale & grow the business
- Assist owner/manager with social, electronic and traditional marketing campaigns
- Participate in setup and operation of occasional evening open houses.
- Participate in initial service and retail product training as well as continuing education
Required Skills
- Ability to multi-task in a fast paced environment, with an understanding that details matter
- Ability to engage in a consultative sales process
- Must be able to lift, move, carry, pack/unpack heavy boxes, stand for several hours a day
- Experience in customer services / Medspa industry related to beauty service field perferred.
Job Types: Full-time, Part-time
Pay: $17.00 - $21.61 per hour
Expected hours: 16 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $22