Pharma Field Sales - Endocrinology Diabetes Care Specialist - Boston Central Massachusetts

About the Department

The Diabetes Sales Team leads the US sales efforts for Novo
Nordisk’s robust cardiometabolic product portfolio, which
includes world class therapies for the treatment of diabetes,
obesity, and the reduction of adverse cardiovascular events. As
part of the team, you will have frontline exposure to our
portfolio vision, business strategies, and critical market
insights that drive our business forward. You will drive the NNI
portfolio strategy in tandem with our marketing team, and
balance performance with compassion to ensure that the latest
therapies and products reach the people who need them most.

At Novo Nordisk, we are the world leader in diabetes care
and a major player in defeating other serious chronic conditions
such as obesity, growth hormone-related disorders and rare
bleeding disorders. We use our skills, dedication and ambition
to help people with diabetes and other chronic or rare diseases.
We are looking for individuals who want to do the same. In
exchange, we offer the chance to be part of a truly global
workplace, where passion and engagement are met with
opportunities for professional and personal development. Are you
ready to realize your potential?

The Position

This position represents Novo Nordisk (NN) to selected key
endocrinologists and other customers as directed. This position
has a goal of cultivating strong professional relationships with
Endocrinologists, positioning Novo Nordisk as a leader in the
diabetes care market, understanding the local market and
customer needs and positioning Novo Nordisk product and services
to improve care of patients with diabetes to maximize sales
within an assigned territory. The Endocrinology Diabetes Care
Specialist (EDCS) must achieve sales goals by utilizing a
patient-centric and clinical approach to engaging their
customers and promoting Novo Nordisks portfolio of diabetes
products to key endocrinologists and other customers. The EDCS
uses local knowledge, tools and resources to assess, create and
maintain advocacy of customers aligned to company, brand and
clinical goals; the EDCS develops local strategies and executes
local tactical plans (consistent with company direction) to
engage Endocrinologists and actively move them along the
advocacy continuum. This position also evaluates and recommends
the most appropriate Novo Nordisk product and approved usage for
the customer’s needs.

Relationships

Externally, the EDCS maintains relationships with
physicians, pharmacists, nurses, and other key personnel in
health care settings and major academic and large community
health systems. The EDCS also assists their endocrinologists
with their local clinical and educational initiatives by
coordinating company resources (e.g., counterparts, materials,
information, initiatives, etc.) to ensure an aligned approach to
benefit improved patient health.

Internally, the EDCS reports to the Endocrinology District
Business Manager of the specific sales territory. The EDCS
interacts on a regular basis with other field-based employees
(e.g., DBMs, IDBMs, DCSs, IDCSs, Managed Markets Sales Team,
Diabetes Educators, Medical Liaisons) covering the same
geographic areas. The EDCS actively shares information and plans
to develop a common understanding of individual customers and
overlapping market dynamics to ensure a coordinated approach.

Essential Functions

• 
  
  
  Contribute to the Company’s Sales Goals:
  
  
  
  • 
    
    
    Execute sales strategies based on evaluation of
    customer needs, dynamics, trends, and competitors products
    or services
    
  
  
  • 
    
    
    Maintain required activity records/reports, including
    timely and accurate transmission of call data
    
  
  
  • 
    
    
    Participate in relevant meetings, conventions,
    training programs, and displays
    
  
  
  • 
    
    
    Understand the scientific and clinical underpinnings
    of brand strategies and the implications and importance of
    generating advocacy and support for them
    
  
  
  • 
    
    
    Work with the Novo Nordisk Sales/Marketing Departments
    to most effectively execute on marketing materials and
    product information
    
  
  
  
  


• 
  
  
  Develop Relationships:
  
  
  
  • 
    
    
    Anticipate and respond to customers ' objections,
    problems, and concerns
    
  
  
  • 
    
    
    Clinically position and promote Novo Nordisks
    portfolio of diabetes products with a focus on
    endocrinologists and key customers who make or influence
    prescribing decisions
    
  
  
  • 
    
    
    Coordinate the development and delivery of targeted
    education seminars for health care providers on subjects
    relevant to NNIs products
    
  
  
  • 
    
    
    Coordinate with PCP counterpart to arrange Interface
    programs and help prepare speakers (outline audience
    demographic, understand audience needs, share learning
    objectives and local challenges, provide feedback on
    quality of presentation) to provide quality balanced and
    relevant presentation that support the educational
    objectives and align to audience needs
    
  
  
  • 
    
    
    Develop meaningful and productive professional
    relationships that demonstrate a genuine desire to help
    HCPs help patients with diabetes
    
  
  
  • 
    
    
    For launch of new products, programs and services,
    establish alignment among Endocrinologists around the need
    for change, the value propositions the new product,
    program or service represents and the appropriate patients
    that would benefit in order to ensure early trial and utilization
    
  
  
  • 
    
    
    Generate advocacy for Novo Nordisk products and
    services by sharing approved clinical and scientific
    information and insights
    
  
  
  • 
    
    
    Interface with key associations (e.g., ADA, AACE) and
    customer groups
    
  
  
  • 
    
    
    Recognize opportunities to productively challenge HCPs
    clinical management of patients that respects their
    knowledge and experience and adds value by sharing new
    information and offering unique insights
    
  
  
  • 
    
    
    Support the implementation of Advocate Development
    plans in the market, consistent with the approved national plan
    
  
  
  • 
    
    
    Utilize relationships with endocrinologists, clinics,
    and other individuals who make or influence purchasing,
    prescribing, and/or formulary decisions
    
  
  
  • 
    
    
    Utilizing identified targeted customers, develop
    customized communication techniques to create lasting
    business relationships; assess partnership opportunities
    in areas of mutual interest
    
  
  
  
  

• 
  
  
  Maintain Market Knowledge and Understanding:
  
  
  
  • 
    
    
    Analyze and understand customers, local healthcare
    delivery and payment models, and the interdependencies
    among the various elements in the market to identify and
    leverage business opportunities
    
  
  
  • 
    
    
    Analyze impact of managed care in the territory and
    its effect on prescribing decisions, and modify customer
    engagement and sales strategies
    
  
  
  • 
    
    
    Analyze local market to understand the unique needs of
    different customers and customer groups and estimate
    growth patterns
    
  
  
  • 
    
    
    Evaluate the patient and practice needs of customers
    utilizing a patient-centric approach and tailoring the
    approach to customers and patients needs
    
  
  
  • 
    
    
    Uses understanding of practice guidelines, chronic
    care models, protocols, etc. to engage HCPs in clinical
    conversations to appreciate how they manage patients with
    diabetes and where they currently position NNI products
    and devices
    
  
  
  
  


• 
  
  
  Manage And Prioritize Time and Resources Efficiently:
  
  
  
  • 
    
    
    Analyze and establish order of calls and routes that
    maximize time and efficiency
    
  
  
  • 
    
    
    Attain maximum results in the sales territory with
    limited supervision
    
  
  
  • 
    
    
    Coordinate and align NNI stakeholders on account plan
    and gain alignment on roles, responsibilities and
    standards of interaction and customer engagement;
    communicate regularly to account team on priorities and progress
    
  
  
  • 
    
    
    Effectively distribute product samples in sales
    territory according to plan
    
  
  
  • 
    
    
    Manage time and tasks to achieve maximum customer
    effect and sales volume
    
  
  
  • 
    
    
    Prudently control company property consistent with
    applicable company policies and procedures and legal obligations
    
  
  
  • 
    
    
    Utilize discretionary budget for maximum impact on sales
    
  
  
  
  

• 
  
  
  Product Knowledge:
  
  
  
  • 
    
    
    Demonstrate a broad understanding of the clinical
    treatment of diabetes and its comorbidities and
    complications by actively using approved resources to
    engage HCPs in constructive and ongoing dialogue to
    support improved patient health
    
  
  
  • 
    
    
    Describe Novo Nordisks portfolio of diabetes products,
    emphasizing their clinical effectiveness and benefits, as
    well as limitations and possible side-effects to identify
    products best suited for specific patient profiles or
    circumstances; develop customer-focused solutions that are
    aligned with customers and NNIs vision
    
  
  
  • 
    
    
    Leverage available sales and marketing resources to
    expand the breadth and depth of appropriate utilization
    Novo Nordisks products, consistent with label and company policy
    
  
  
  • 
    
    
    Maintain mastery knowledge of disease state and
    research related to diabetes, and NNI products within area
    of responsibility
    
  
  
  • 
    
    
    Maintain product and disease knowledge and knowledge
    of consultative promotion techniques
    
  
  
  • 
    
    
    Maintain up to date knowledge of the latest approved
    scientific and clinical data to engage in meaningful
    discussions with customers and address questions,
    concerns, and objections to the use of Novo Nordisk 's products
    
  
  
  • 
    
    
    Participate in company-sponsored and/or
    company-approved training programs to constantly improve
    knowledge of Novo Nordisk 's products, competitive
    products, and sales and promotional skills
    
  
  
  
  

Physical Requirements

Driver must maintain a valid driver’s license. Must be in
good standing by not exceeding the Novo Nordisk points threshold
assigned based on review of Motor Vehicle Records.

Qualifications

• 
  
  
  Bachelor’s or equivalent degree, and/or Pharm D required
  


• 
  
  
  Minimum of two (2) years of pharmaceutical, medical, field
  or market experience preferred
  


• 
  
  
  Demonstrated leadership and decision-making ability
  


• 
  
  
  Intermediate computer skills required (Windows, Word,
  Excel); prior computer experience using sales data/call
  reporting software ideal
  


• 
  
  
  Mastery knowledge of the clinical management of diabetes
  and the range of treatment options
  


• 
  
  
  Must be a self-starter and be able to evaluate options and
  make decisions on your own with minimal supervision
  

We commit to an inclusive recruitment process and equality
of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good
enough to aspire to be the best company in the world. We need to
aspire to be the best company for the world and we know that
this is only possible with talented employees with diverse
perspectives, backgrounds and cultures. We are therefore
committed to creating an inclusive culture that celebrates the
diversity of our employees, the patients we serve and
communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified
applicants will receive consideration for employment without
regard to race, ethnicity, color, religion, sex, gender
identity, sexual orientation, national origin, disability,
protected veteran status or any other characteristic protected
by local, state or federal laws, rules or regulations.

Novo Nordisk requires all new hires to be fully vaccinated
against COVID-19 prior to the first date of employment. As
required by applicable law, Novo Nordisk will consider requests
for reasonable accommodation.

If you are interested in applying to Novo Nordisk and need
special assistance or an accommodation to apply, please call us
at