Office Manager

Job Title: Office Manager

Compensation: $60,000 to $70,000 DOE

Reports to: President

Department: Administration

Job Description:

The Office Manager is responsible for increasing the internal efficiency of NOW/Orion Environmental Services technical operations. Responsibilities include utilizing top notch written and verbal communication skills to provide support to clients, vendors, and the N/O management team at all three locations. In addition, the manager will run the company’s day-to-day administrative activities.

Basic Functions:

• Manage all day to day operational aspects of the home office.
• Respond to all office manager emails or forward to appropriate recipient.
• Support clients and vendors with all none technical details of the business.
• Work with office assistant to maintain AR/AP.
• Collections of accounts over 60 days.
• Support management staff, as needed, with clerical issues.
• Maintain insurance.
• Maintain certifications.
• Collect, verify, and submit payroll to accountant.
• Administer contracts with clients and vendors.
• Administer state and federal contracts.
• Daily maintenance of O/N Websites.
• Deal with QuickBooks issues.
• Job coast projects.
• Track financial metrics.
• Banking duties.
• Maintain printed materials.
• Administer company events.
• Lead customer appreciation activities.
• Write and administer office procedures.
• Responsibility of maintaining office electronics with the support of technical consultant.
• Assist office assistant in answering phones, answering questions, or directing calls.
• Assist office assistant with typing customer laboratory sample reports.

Additional Duties and Responsibilities:

• Improve customer service, perception, and satisfaction.
• Work with the team and communicate effectively.
• Administer corrective action if needed in the office setting.
• Gain specific knowledge of customers and how N/O can bring value to the marketplace.
• Document internal processes and procedures related to duties and responsibilities.
• Responsible for entering time and expenses in QuickBooks as they occur.
• Understand processes in FileMaker, QuickBooks – reconcile data.
• Support department heads in reaching their goals.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven experience as an Administrative Assistant, virtual assistant, or Office Manager
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment; computers, printers, scanners, and fax machines.
• Proficiency in MS Office (Word, Excel, and PowerPoint)
• QuickBooks Expert (preferred)
• Excellent time management skills and the ability to prioritize work in a fast-paced office.
• Attention to detail and problem-solving skills.
• Technical awareness: the ability to match resources to technical issues appropriately.
• Typing skills to ensure quick and accurate entry of service request details.
• Strong organizational and soft skills with the ability to multi-task.
• Self-motivated with the ability to work in a fast-moving environment.
• Proficiency in marketing tools.

Educational/Vocational/Previous Experience Recommendations:

• Associate degree preferred.
• Two years of Administrative Assistant/Office Manager experience.

Benefits:

• Competitive salary based on experience and qualifications.
• Paid Holidays and Vacations.
• Health Care and vision benefits.
• Performance-based incentives.
• Full on the job training & support.
• Fun working environment and culture.
• Great opportunity for advancement.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Office management: 2 years (Preferred)
• Executive administrative support: 2 years (Preferred)

Work Location: In person

Salary : $60,000 - $70,000