Systems Engineer II (ISP)

Systems Engineer II
(DevSecOps)

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

Job Summary

Systems Engineer II will support our internal and external IT operations, internal network, and DevOps processes for our development efforts. The DevSecOps team is currently modernizing the infrastructure of 5 Acquistions of NRTC in recent years. We intend to standardize Ubuntu Linux as base, with containers for applications. In the process we will take the old systems, move them into infrastructure as code and redeploy as needed.

Responsibilities

• Monitor and manage NRTC’s internal infrastructure devices (servers and network gear)
• Develop test and staging environments for servers and networking equipment
• Deploy applications for customer facing systems in a Dockerized Environment
• Deploy initial NUS (Network Utility Servers) with PXEBoot for initial setup and then use ansible automation for further configuration
• Assist junior staff in troubleshooting issues with DHCP, Radius, Authoratative and Caching DNS
• Assist junior staff in troubleshooting issues with configurations being pushed from our internal systems to the NUS, ie Radius user files, DHCP mac reservation configurations
• Assist with system hardening, security base-lining and log management.
• Work with the network team to help transition services between locations
• Create scripts, containers and processes for automation of repetitive tasks
• Perform change management activities, which includes performing code upgrades to production systems
• Maintain internal networks for cloud infrastructure
• Develop logging filters to help focus the operations teams on the useful information
• Other duties as assigned

Qualifications

Knowledge, Skills, and Abilities

• Working knowledge of DHCPD (ISC DHCP and/or KEA), Radius (Radiator), TFTP, Postgres, REDIS, MySQL, and superviserD
• Strong understanding of DNS management and troubleshooting (ISC BIND and/or PowerDNS, Unbound)
• Proficient with Nginx and Apache
• Experience with IP management (IPv4 and IPv6 Subnetting and routing)
• Ability to work with legacy Linux distributions such as CentOS 6 and CentOS 7
• Proficiency with Debian (mainly Ubuntu) systems is a plus
• Proficiency with iDRAC and PXE Boot
• Proficient with Linux, Familiarity with Both Centos and Ubuntu
• Proficient in core networking principles
• Work independently or as part of a team to diagnose and troubleshoot issues
• Capable of troubleshooting and diagnosing most issues related to responsible systems
• Exercises good judgment when seeking assistance to solve or troubleshoot most issues
• Networking knowledge is a plus
• Knowledge of JUNOS and VYOS is a plus
• Provide mentoring to junior level staff
• Some Windows Experience is a plus
• Strong teamwork skills
• Ability to learn and understand current and evolving technologies both at a high level and at a detailed level
• Ability to communicate and problem solve efficiently and effectively with identified customers and IT personnel to ensure the implementation of accurate processes
• Understanding of IT security concepts
• Experience creating and debugging basic scripts for repetitive processes
• Advanced level knowledge of all aspects of administration for the Linux operating system including installation, management, application deployment, database management, and security
• Ability to be proactive, detail-oriented, and self-motivated

Minimum Education and Experience

Demonstrable experience can be subsisted for any of the before requirements. Examples being Open Source, personal or community projects.

• Five (5) years of experience managing Linux server infrastructure, including troubleshooting, physical installations, modifications, replacements and configuration changes and log analysis
• An equivalent combination of education and experience may be considered.
• Minimum of (2) years of experience managing containerization/virtualization in a large scale production environment.
• Minimum of (2) years of experience managing AWS or other cloud environment

Physical Demands

• This position requires on call support rotation – 24x7 support.
• Minimum domestic travel possible, approximately 5%
• Work is typically performed in a remote office setting  

Disclaimer:  The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be an exhaustive list of required responsibilities, duties and skills.  The order in which responsibilities, duties and skills are listed is not significant.​ 
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