Wireless Device Engineer

The Wireless Device Engineer will research and develop Cellcom product offerings and features through in-depth testing of wireless devices and device related technology. Assist with issue resolution related to wireless devices and related technology.

Responsibilities & Duties:

1. Conduct formalized testing and development of new wireless devices with device vendors. Including but not limited to Samsung, Apple, Motorola, and LG.
2. Perform Internet of Things(IOT) testing for M2M devices and special projects.
3. Assist in features and technology upgrades/rollout to verify conformance to the wireless system and quality of customer experience. This involves conformance to and continuous improvement of the established testing and quality assurance methods and procedures.
4. Maintain an inventory of devices, tools, cables, software and accessories required to perform evaluation, testing, and problem solving.
5. Troubleshoot appropriate customer issues that are escalated to the engineering team by customer service and tech support.
6. Create test configurations using electronic test equipment, such as cellular devices, cellular systems analysis tools, signal attenuation controls, & Windows computers, and additional complex software.
7. Manages own workload, including setting priorities, maintaining quality of work, and planning project deliverables.
8. Capture log files using multiple systems and tools(Qualcomm PST Tool Suite, OEM specific logging tools).
9. Posses and maintains a valid Driver's license.
10. Maintain and configure SIM card profiles for optimal network performance.
11. Work with various internal teams and take a wireless devices from conception to commercialization.

Requirements:

• Bachelor of Science in Electrical Engineering or Computer Science or equivalent work experience.
• Up to two (2) years of telecommunications or electronics background preferred.
• A working knowledge of the following technology is preferred:
  • LTE network topology and components (HSS, MME, PGW, SGW, eNODEB, ePDG, IMS)
  • VOLTE, IMS, and other over the top services and technology
  • Knowledge of wireless industry standards (3GPP, 3GPP2, GSMA)
  • Experience programming and scripting (R, Python, powershell)
  • Device testing and development tools including but not limited to: QXDM, TEMs, QPST, Wireless Metrix
  • SIM testing and development tools: Card Admin, Trace, Comprion Mini Move)
  • Troubleshooting of different protocols including but not limited to: TCP/IP, SIP
  • Analyzing packet data using Wireshark
  • Experience with the Android and iOS platforms(ADB, itunes, ect)
  • CDMA network components (HLR, AAA, RNC)
  • Maintain relationships with multiple resources that include but are not limited to OEM's for device, tool vendors, and other industry contacts
  • Quality assurance principles and practice

Recruiter Contact:

What is Cellcom?

Cellcom is an innovative wireless company that provides nationwide service for its customer base throughout Wisconsin and Michigan, with more than 50 retail and agent locations. Cellcom is respected for its long-standing reputation of delivering extraordinary customer care, being a strong community partner, and for its renowned network, which is customized to its rural markets. As a subsidiary of Nsight, Cellcom is part of a family of companies offering complete telecommunications services.

Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.