What are the responsibilities and job description for the Automotive Service Manager position at NTB?
Description
Compensation Data
Pay Rate: $34,320 to $48,630 annualized plus monthly bonus opportunities
The role of the Automotive Service Manager is to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. We are committed to training our associates and promoting them from within the organization.
Job Responsibilities
- Supervise the flow of cars within the service department
- Supervise the Automotive Technicians and General Service Technicians
- Inform customers of vehicle inspection findings
- Educate and explain service recommendations to customers
- Assist Store Manager with operational duties
- Deliver excellent customer service
- Other duties as assigned
Qualifications
- A minimum of 2 years of Store or Service Manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Scheduling experience
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid Driver’s License
- Criminal Background Check
- Pre-employment Drug Screen
- 18 years or Older
Benefits
- Medical, Dental and Vision coverage
- Company paid short term disability and company subsidized long term disability
- Company paid life insurance
- 401(k) with company match and immediate 100% vesting
- Generous paid vacation and paid time off
- Company paid ASE Certification and Career Path Development programs
- Tool insurance options available
- Flexible spending account
- Vendor purchase discount program
- Employee automotive service discounts
- And more!
Company Overview
For more than 65 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires through a multi-channel strategy, has been a tire company ahead of the curve.
Through worldwide operations spanning wholesale, retail, and franchise, TBC provides customers best-in-class brands, supply chain as a service, and automotive maintenance and repair services with the underlying mission to exceed customer expectations. TBC serves wholesale customers in the United States, Canada, Mexico, Latin America, Middle East and Europe through TBC Brands, NTW, TBC International, and TBC de Mexico.
Additionally, TBC responds to the needs of individual consumers and fleet customers alike in search of total car care at more than 2,000 franchised and company-operated tire and automotive service centers nationally under the brands NTB, Tire Kingdom, Big O Tires and Midas.
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TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
Salary : $34,320 - $48,630