What are the responsibilities and job description for the NOC Technician position at Ntelicor LP?
Job Description
Job Type: Contract
Expectation: Onsite
Compensation: $30-40/Hr
Responsibilities:
- Provide 24x7x365 operational and administrative support for the client and to manage all incoming and outgoing support requests related to the network and business infrastructure while working with internal and external customers and teams to drive and coordinate issues to resolution within defined SLAs.
- Provide support with shift (3 varying shifts) based work, providing 24x7x365 coverage and support location.
- Monitor systems, applications including high and low level network wide performance monitoring, investigate, troubleshoot, and triage production and non-production software, applications, services and network issues.
Required:
- Cisco networking skills
- 1-3 years of NOC experience
- SolarWinds monitoring experience
- ServiceNow or other ticketing systems
- Ability to concurrently manage multiple tasks
- Strong troubleshooting skills
Preferred:
- Cisco CCNA
- CompTIA
- Knowledge of network technologies, connectivity, protocols, and security.
Work Requirements:
Due to client requirements, applicants must be willing and able to work on a W2 basis. For our W2 consultants, we offer a great benefits package that includes medical/dental/vision benefits, 401(k) with company matching, and life insurance.
About us:
Established in 1998, Ntelicor provides hard to find IT talent and flexible staffing and IT solutions to Fortune 50 and companies of all sizes. We dedicate ourselves to our clients' unique needs and rapidly and efficiently deploy our specialists and solutions. As our team continues to grow, we look forward to providing our clients and our people with extraordinary value and service for years to come.
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9080
Salary : $30 - $1,000