SR MGR BIZ PROD DEVELOP

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Carry out supervisory responsibilities in accordance with the organization’s policies, procedures and state and federal applicable laws. 
• Performs interviewing, hiring, training, developing, rewarding of performance, motivation, and counseling of employees.  
• Collaborate and communicate on a regular basis with management and staff to ensure company policies are disseminated and complied with.
• Work with all subordinates within the department a minimum of once per quarter and conduct evaluations in the areas of performance, policy adherence, and safety compliance.
• Conduct 1-1 meetings with each team member on a determined cadence to ensure performance goals are achieved and implement performance management as needed.
• Implement action plans to address short term issues or opportunities.
• Direct investigations into causes of customer or employee complaints, accident/incident reports, and responds accordingly.

• Maintain effective business relationships with key accounts and cross-functional partners aligned with the Business Development Department.
• Review employees’ budget, vacation and sick/personal time usage. 
• Lead the organization’s business development process to identify and commercialize new products and services.
• Manage all phases of product development projects.
• Develop appropriate business case for proposed products / services utilizing cross-departmental collaboration from Legal, Safety and Regulatory, Finance, Supply Chain, Sales and Service, Operations, IT, and Human Resources.
• Assist with developing training curriculum for all new products and services.
• Continuously review and optimize the organization’s business development process with input from all departments.
• Perform other similar duties as required by management.

SUPERVISORY RESPONSIBILITIES: 

• Directly supervising a business development team.
• Adhering to and enforcing the organization’s policies, procedures and Federal/State applicable laws.   
• Recruiting, interviewing, hiring, and training employees for department.
• Planning, assigning, and directing work of subordinates.
• Appraising performance, rewarding and disciplining employees.
• Addressing employees’ concerns, complaints, and resolving those concerns. 

 QUALIFICATIONS: 

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Effectively write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of employees, managers and customers.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Creative and skilled leader with experience in product development, preferably in the foodservice or hospitality industry. 
• Strong problem solving, analytical and organizational skills.
• Ability to work effectively with a high level of ambiguity.
• Ability to lead projects involving multiple departments across the organization.
• Excellent verbal, written and presentation skills.
• Ability to travel locally from a home-office base.
• Proficient computer skills.  MS office – Word, Excel, and PowerPoint.

EDUCATION AND TRAINING:

• Associates Degree required, Bachelor’s Degree preferred.

EXPERIENCE:

•  Project management experience required.
• Business / Product Development experience required.
  
  

CERTIFICATES, LICENSES, REGISTRATIONS:

• Agile knowledge is preferred

INTERACTION:

• Will interact with all levels of the NuCO₂ organization as well as external customers.

DESIRED ATTRIBUTES AND ABILITIES: 

• Passion for delivering results to customers as a leader.
• Desire to accept responsibility and accountability; An “ownership mentality”.
• Strong work ethic.
• Independent worker.
• Ability to deal effectively with ambiguity.
• Achievement/results driven.
• Ability to foster strong relationships with colleagues/customers.

OTHER CONSIDERATIONS:

•  Travel is required. Occasional overnight stays for some trips. 30-50% travel expected.