Schoolhouse Market Team Member

Job Summary

Reports to: Company Store Manager

The Schoolhouse Market Team Member supports the operation by helping it run smoothly on a day-to-day basis. They would greet customers and supply customer service. Display merchandise and complete the sale.

Responsibilities

Education

Experience

Competencies

• Keeps communication channels open with team members.
• Coordinates efforts among others to help team members facing challenges.
• Suspends judgments and evaluations of what others offer by staying open, curious and flexible.
• Expresses appreciation and gratitude for team members’ strengths and contributions, regardless of whether there are areas for improvement.
• Engages in dialogues with team members to help them reflect on past experiences and find out how to develop or solve problems.
• Focuses efforts on helping team members resolve the issue when they make mistakes, instead of complaining or placing blames.
• Encourages team members to speak openly and raise constructive complaints.

• Works with individuals to establishes clear roles and responsibilities within the team.
• Discusses with team members the objectives, deadlines, and desired results for individuals and teams, establishing regular review and oversight procedures against a plan.
• Empowers team members to take ownership of problem solving in their own areas.
• Identifies what to measure and establishes measurement procedures.
• Shares accountability with team members for successes and failures.
• Monitors progress, quality of work, and use of resources, adjusting as needed.
• Provides regular and timely feedback to individuals and teams, such as recognition for achieving goals on time and within budgets.

• Recalls others' main points, taking them into account in own communication.
• Checks own understanding of others' communication (e.g., paraphrases, asks questions).
• Elicits comments or feedback on what has been said.
• Maintains continuous, open and consistent communication with others.

• Acts on issues in own area of responsibility instead of waiting or hoping the problem will solve itself.
• Tries varied approaches and solutions to resolve a problem.
• Persists when significant difficulties arise.

• Names key quality metrics in own area of work.
• Works at a level that consistently meets and often exceeds quality standards set by the organization.
• Seeks opportunities to improve how work is done, raising the quality of the output.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

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