HEALTH INSURANCE AGENT (REMOTE)

Job description

Our company is hiring Licensed Health Insurance Agents! This is a full-time role offering great commission, bonuses, and the ability to sell multiple carriers in over 30 states! Client will pay for non-resident state contracting and offer a permanent role post AEP!

Overtime will be provided during AEP and great bonuses and incentives for top performers in addition to commissions!

Job Duties:

- Using your knowledge of Medicare health, prescription drug plan, vision, and dental enrollments to identify the needs of the customer

- Licensed Agent will be responsible for providing great customer service to Medicare members across multiple states

- Using a needs analysis based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plans

- Enrolling retirees compliantly and efficiently by reading provided script verbatim

- Conducting outbound phone calls to pre-set appointments, generating direct-to-consumer leads

- Handling inbound service calls by providing accurate and complete information

- Actively managing all assigned appointments to ensure all customers needs are met on a timely basis

- Responding to voicemails within 24 hours, internal chat requests, and resolve customer complaints and/or client escalations

- Licensed Agent will be Delivering a consistently positive customer experience in a highly ethical and professional manner

- Absorbing new information and possessing the flexibility to adapt to new processes rapidly - Processing a wide range of complex details and articulating the details in simple terms to customers with varying levels of knowledge and education

- Licensed Agent must maintain active resident health insurance license, or ability to renew license prior to start date, and any riders required by state (Med Sup/Illness/Critical Care)

Requirements:

-To perform this job successfully, you will need a dedicated quiet home office/workspace with an internet connection.

-A home-based system test will be required to ensure speed and quality match company requirements

-Cost for internet and/or phone services and equipment will not be reimbursable.

-Must have a Health Insurance License

- Licensed Agents will be required to be up to date on all CE’s and pass the AHIP exam (paid for by client)

- No contracting restrictions as related to carriers and/or previous employers. Release documents are required if previously sponsored by carriers or other companies

-Candidate must be available to work Monday-Friday between 8am-8pm EST. Some weekend availability during AEP.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Supplemental Pay:

• Commission pay

Experience:

• Medicare: 1 year (Preferred)

License/Certification:

• Health Insurance License (in your resident state) (Required)

Work Location: Multiple Locations