Director Case Management

The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department. This position requires an executive presence and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals. This position is a subject matter expert in case management that requires solid leadership, trust building, team building, as well as change management skills to ensure success of the department and case management initiatives. This position requires an individual who is a self-starter and has the ability to manage multiple priorities, work with minimal supervision on projects and activities, and demonstrate tact and diplomacy in situations of conflict and controversy. This individual must be able to adapt quickly to change and coordinate efforts across multiple stakeholders.

Responsibilities:

• Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
• Allocates resources to effectively staff department and meet productivity and quality goals.
• Responsible for oversight of CM core functions and practice.
• Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
• Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
• Assesses and improves the department’s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
• Ensuring compliance with policies and SOP.
• Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
  
  
  

What qualifications you will need:

• Bachelor's degree, required
• Master's degree in Nursing, Health Administration, or Business Administration, preferred
• Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), required
• 5-7 years’ experience in overall acute care Hospital Case Management
• 2 years’ experience in case management leadership
  
  
  

At Nurchure Staffing Solutions, we’re dedicated to matching you with opportunities that align perfectly with your skills and career aspirations. Nurchure Staffing Solutions is an equal employee. Our team of experts is committed to understanding your unique strengths and goals, ensuring that we connect you with positions that not only fit your professional background but also foster your growth and satisfaction. With our extensive network of top employers and personalized support, we make your job search efficient and effective, giving you access to roles that can truly elevate your career. Let us be your trusted partner in navigating the path to your next great opportunity.