Field Service Specialist

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Partner closely with Sales, Operations, and technical leaders and Field Service Specialists to provide outstanding customer experience Provide sophisticated technical application assistance on HOFFMAN Steinhauer mechanical and software products (CNC Modification Centers) Complete machine installations and maintenance at customer sites primarily in NA and ROW as needed Train customers on the operation of products at nVent facilities and customer sites Directly contact customers and Work multi-functionally to ensure customer issues are resolved in a timely manner Maintain a spare part inventory in Anoka MN and facilitate order fulfillment with vendors Perform Sales demonstrations at current machine owners sites and in Anoka MN Demonstration Area for potential customers Maintain Demonstration Area machines with Continuous-Inkjet Printer Could be traveling 50% across the East US and some travel may be international YOU HAVE: Associate’s degree or equivalent work experience Ideally 5 years in technical service or engineering role with strong mechanical, electrical, and software solving abilities Sophisticated knowledge of customer service principles and practices Knowledge of CAD software (AutoCAD or similar) WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day We are a $2.5 billion, high-performance electrical company with a dedicated team of 9,500 people and trusted brands such as CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER. Known for innovation, quality and reliability, our products connect and protect, consistently delivering value to industrial, commercial, residential, energy and infrastructure customers. Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees #LI-AG1 #LI-Remote At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

Salary : $3 - $0