HPT trainer

Under the direction of the Administrative Training Manager, the Technical Trainer (Heating) facilitates a variety of courses, including but not limited to classes concentrating on NYCHA standards and procedures specific to heating operations and the successful management and maintenance of boilers, burners, steam distribution, fire safety and hydronic equipment. The ideal candidate has extensive knowledge of optimal and continuous operation of mechanical systems by performing routine inspections and maintenance, monitoring metering equipment and adjusting levels as necessary.

The candidate must have robust knowledge of, and mechanical skills related to maintaining heating systems, heating inspection, equipment cleaning and replacement, as well as and all other tasks necessary to keep all components performing optimally; with the ability to identify and repair or replace malfunctioning components and successfully instruct others on such work.

Specific duties shall include but not be limited to the following:

1. Conduct lectures, demonstrations and specific hands-on-exercises related to NYCHA heating systems and operations.
2. Provide technical end user support on matters related to successful heating operations.
3. Assist with the creation and design of mockups for training purposes.
4. Assist in designing, writing, producing, and revising training manuals and other related training materials.
5. Conduct needs analyses for training proposes, creating and distributing surveys and/or conducting focus groups.
6. Take part in special projects as necessary.
7. Perform other duties as assigned.

KEY COMPETENCIES

Subject Matter Expertise: Has a robust knowledge of and experience with building heating concepts.

Adult Learning: Understands and can apply principles of adult learning to training development and delivery.

Training Delivery: Delivers informal and formal learning solutions in a manner that is both engaging and effective.

Instructional Design: Designs programs that meet both organizational and individual training needs. Design and develop informal and formal learning solutions using a variety of methods.

Learning Technologies: Applies a variety of learning technologies to address specific learning needs.

Coaching: Apply a systematic process to improve others’ ability to set goals, take action, and maximize strengths.

Communication: The ability to communicate complex information clearly to trainees with different levels of skill and knowledge. Can break down complex ideas and explain them clearly to trainees. Can listen actively.

Professionalism and Ethics: Has a professional demeanor, including maintaining standards for dress, adhering to pre-set time frames for the training, and being well organized and fully prepared.

Collaborator: Values gaining insights from others as part of the design process and ongoing requirement to coach trainees.

NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Resident Building Superintendent title December 14, 2021. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered; likewise, those not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible from the upcoming civil service list.

SPECIAL NOTE: Effective August 16, 2021, all persons newly hired for employment by the New York City Housing Authority (NYCHA) must provide proof of having received at least one dose of an approved COVID-19 vaccine prior to beginning their employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process.

After receiving a conditional offer of employment from NYCHA, an applicant for employment must provide proof of having received at least one dose of an approved COVID-19 vaccine within a reasonable period of time. Failure by the applicant to provide NYCHA with proof of having received at least one dose of an approved COVID-19 vaccine will result in NYCHA revoking the conditional offer, unless the applicant obtains an exception through the reasonable accommodation process.

Any person who begins their employment with NYCHA after providing proof of having received only one dose in a 2-dose series of a COVID-19 vaccine, will also be required to provide NYCHA with proof of receipt of a second dose within 30 days of the first dose. Failure to do so will result in termination.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO §65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A four year high school diploma or its educational equivalent, plus five years of supervisory experience in the operation, repair and maintenance of large tenanted buildings, three years of which must have been in responsible charge of properties having not less than seven maintenance and operations employees. Higher education may be substituted for up to two years of this experience on the basis of 30 semester credits from an accredited college for each year of experience. However, all candidates must have at least three years of experience in responsible charge of properties having not less than seven maintenance and operations employees.

1. Extensive knowledge of NYCHA heating systems.
2. Highly motivated and willing to take initiative in developing training programs to meet NYCHA’s needs.
3. Ability to supervise and motivate others.
4. Proficient people skills and experience in public speaking, training and evaluation.
5. Proficient writing and organizational skills.
6. Proficient with the Microsoft suite
7. Ability to develop training materials.

1. This position is open on a direct transfer (lateral) basis and as a promotional opportunity.
2. Preference will be given to employees who have served a period of one year in their current title and level (if applicable).
3. NYCHA residents are encouraged to apply.

Click the "Apply Now" button.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

NYCHA has no residency requirements.