TLC College Aide - Prosecution

NYC Careers
New York, NY Full Time
POSTED ON 5/6/2022 CLOSED ON 5/18/2022

What are the responsibilities and job description for the TLC College Aide - Prosecution position at NYC Careers?

The Prosecution Division is responsible for the prosecution of all summonses issued by the TLC. The prosecution division includes the Court Unit which investigates and prosecutes over 100,000 summonses each year, and the Consumer Complaint Unit which initiates and prosecute complaints brought by consumers including but not limited to passengers and licensees. TLCs role is to promote the highest standards of safety and consumer protection in the industries we regulate. TLC is seeking a dynamic and motivated individual to help the Agency continue its work to develop a modern, innovative approach to the prosecution process with the key goals of (1) providing excellent customer service to our clients, and (2) improving the efficiency of our internal operations. The Prosecution Unit Intern duties will include but may not be limited to the following: access trip records from TPEP and LPEP system, retrieve FHV data from Access Program, generate affidavits, check for compliance from bases, answer questions from base representatives, communicate with complaining witness, provide general direction as appropriate, utilize excellent customer service skills and use of translation services when needed. The selected candidate will also assist with other case support related duties as needed.

Minimum Qual Requirements

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

Skilled in effective, clear and persuasive oral and written communications. A writing sample will be requested as part of the hiring process. A candidates bi-lingual ability will be a strong component in the selection process. Strong interpersonal and teamwork skills. Aptitude for multi-tasking. Analytical and aptitude for problem solving. Ability to adapt to a fluid work environment and changing needs and priorities. Strong computer skills; specifically, Microsoft applications, including but not limited to Word, Excel, Access, PowerPoint, Project and Outlook.

Additional Information

As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

To Apply

Click, "APPLY NOW" Current city employees must apply via Employee Self-Service (ESS)

Work Location

31-00 47 Ave, 3 FL, LIC NY

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
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