OPERATIONS SUPERVISOR

The NYC Public Engagement Unit (PEU) is a dynamic organization dedicated to connecting New Yorkers with essential city services. Leveraging data analytics, technology, and community outreach, PEU identifies individuals in need of assistance and guides them through accessing city services.

The heart of PEU's operation is a team of well-trained outreach specialists who engage with New Yorkers through various channels, including door-to-door visits, phone calls, and community-based outreach efforts. PEU also collaborates closely with elected officials, community organizations, and city agencies to directly engage with communities throughout New York City.

The Operations Supervisor play a crucial role in ensuring that facilities are functional, safe, and conducive to productivity in PEU, reporting to the Senior Director of Operations and People Management. This position holds significant responsibility for ensuring the organization's operational effectiveness and providing logistical support.

PEU is recruiting one (1) Community Coordinator to function as an Operations Supervisor who will:

Be the point person for facility-related matters. Oversee all activities within the various locations
or areas of PEU and report any issues to upper management.

Oversee inventory needs, which can include office supplies, equipment, incentives items, and
safety gear and manage administration tasks related to inventory.

Facilitate the relocation of staff as needed, which can include coordinating office moves or
relocations between different work locations.

Ensure adequate supplies are maintained at all work sites, manage mail, and oversee gear and
equipment distribution.

Manage fleet-related logistics and ensure meeting spaces, including those equipped with necessary
personal protective equipment (PPE), are available to staff as needed.

Interact with PEU staff, management, and other stakeholders to address concerns, meet their needs,
and maintain a positive working environment.

Collaborate with external vendors, suppliers, and service providers to complete maintenance and
repair projects, ensuring the facilities are well-maintained.

Salary Range:
$61,015 - $80,306 (Annual)

Work Location(s):
Manhattan
260 11th Avenue
New York, NY 10001

Hours/Shifts:
Monday - Friday 9:00am – 5:00pm

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

Experience in implementing operational processes. Good working knowledge of operational procedures and policies. Strong project management, administrative management, and organizational skills. Excellent leadership and decision-making skills. Great communication and interpersonal skills.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.