Human Resources Leave & Accommodations Coordinator

As a Human Resources Leave Coordinator & Accommodations Coordinator, you will ensure a smooth, orderly, and efficient operation of all applicable employee leave and accommodation requests including but not limited to: Family Medical Leave Act (FMLA), state leave allowances, personal leaves of absence, jury duty, etc. Primarily helping to coordinate leave paperwork and communication in conjunction with the employee, supervisor, and internal key stakeholders, etc. This position will be principally responsible for ensuring all leave laws and statutes are followed and be responsible to facilitate a smooth leave process for the employee and our operations teams and will facilitate communication/touch points between the employee and key interfaces within the company. This role will focus on offering excellent “customer service” and optimal relations with all stakeholders.

We are a behavioral healthcare company that employs a variety of healthcare professionals including: Licensed Therapists, School Based Counselors, Substance Use Disorder Professionals, Psychiatrists, Advance Practice Registered Nurses, Community Based practitioners and administrative staff. You will play a pivotal role in enabling Nystrom to build on its reputation as a leader in the area of behavioral and substance use disorder healthcare; and you will have a profound impact on the successful operations of the business and our employees and enabling us to better serve the mental health needs of our local communities in Minnesota, Wisconsin, and Iowa.

Job Duties:

• Processing Family Medical Leave Act (FMLA)

• Ensure employees needing leave are given notice of their Rights & Responsibilities when it comes to FMLA compliance and provide ongoing employee education on this.
• Researching and knowing current applicable FMLA guidelines.
• Assist staff in navigating and completing FMLA paperwork & benefits forms as it relates to leave.
• Offer high-level benefits explanations and help facilitate contact with NAL Benefits Manager for individual inquiries at it pertains to leave, short-term, long-term disability, etc.
• Highlight HR/handbook policies & procedures as it relates to leave.
• Create trainings and collaborate with Operations Leadership and other supervisors how to recognize and support staff that report to them to ensure leave compliance is maintained.
• Collect FMLA forms and documentation
• Maintain appropriate FMLA files for individual staff
• Communicate with various levels of the organization about an employee’s FMLA leave, return to work date, etc.
• Collect Fitness for Duty forms as appropriate

• Processing State Specific Leaves
  • Researching and knowing current applicable state leave guidelines.
  • Maintain state leave records as appropriate.
  • Assist staff in navigating and completing state specific paperwork & benefits forms as it relates to leave.
  • Offer high-level benefits explanations and help facilitate contact with NAL Benefits Manager for individual inquiries at it pertains to state applicable leave, short-term, long-term disability, etc.

• Processing personal and other Leaves of Absence

• Maintaining consistency across the organization with reasons to allow for a personal leave of absence
• Collect any necessary paperwork for a personal leave.
• Collect Fitness for Duty forms as appropriate.
• Offer high-level benefits explanations and help facilitate contact with NAL Benefits Manager for individual inquiries at it pertains to leave, short-term, long-term disability, etc.

• Workers Compensation Administration

• Completing first report of injury interviews with staff when an injury has been reported.
• Report injuries to appropriate workers compensation carrier, and employee’s supervisor when applicable.
• Send employee any communication from workers compensation carrier as necessary.
• Assist with workers compensation investigations as lead by workers compensation staff.
• Assist with collecting appropriate documentation from the injured employee such as medical reports, insurance records, leave records, etc.
• Assist with NAL safety initiatives based on injury trends.
• Maintain appropriate OSHA reports on an ongoing basis.
• Complete annual safety compliance surveys as required by various outside entities.
• Direct injured staff of their rights and responsibilities, and necessary leaves when appropriate due to work related injury.
• Provide ongoing workers comp and safety education for Operations Management, and other supervisors as necessary.

• Accommodation Requests

• Collect all necessary Americans with Disability Act (ADA) paperwork.
• Work directly with employee and their medical professional for coordination of reasonable accommodations.
• Work with employee’s supervisor to provide guidance on appropriate reasonable accommodations.
• Ensure consistency with ADA requests and accommodations.
• Work with Operations team to order appropriate accommodation equipment, as recommended by employee’s medical professional.
• Maintain compliance with ADA requirements

6. Other duties as assigned

• Benefit inquiries back up as needed
• Other tasks as assigned
• Assist with Open Enrollment as needed
• Assist with Affordable Care Act Reporting as needed

Qualifications:

• Excellent verbal and written communication skills
• Excellent organization skills
• Previous experience in Human Resources leave administration preferred
• Flexible, team-oriented attitude
• Bachelor’s degree preferred, though experience and trainability may substitute.

Benefits:

Nystrom & Associates prides itself on the benefits and compensation offered to staff, including:

• Competitive base salary
• Paid Time Off (PTO); Paid Holidays
• Medical, Dental, & Vision insurance with generous employer contribution
• 401K, Health Savings Account (HSA); Flexible Spending Account (FSA) for applicable medical and dependent care expenses
• Partial week work from home options