Parts Specialist

O'Reilly Auto Parts
San Clemente, CA Part Time
POSTED ON 8/29/2024 CLOSED ON 10/17/2024

What are the responsibilities and job description for the Parts Specialist position at O'Reilly Auto Parts?

Compensation Pay Range

$16.00 - $22.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.

Essential Job Functions

Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.

Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.

Assist managers and/or installer service specialists in serving the professional customers as needed and directed.

Complete assigned company training relevant to position.

Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.

Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.

Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.

Address and resolve customer complaints in a friendly manner.

Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.

Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.

Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.

Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)

Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.

All other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required:

Ability to quickly match alphanumeric sequences

Ability to provide outstanding, friendly and professional customer service

Must be able to multitask, handling customers on the phone and in the store at the same time

Desired

Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service

ASE certification

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

Salary : $16 - $22

Parts Driver
Santa Margarita Toyota -
Rancho Santa Margarita, CA
Parts Driver
Santa Margarita Ford -
Rancho Santa Margarita, CA
Parts Assistant
Spectrum Collision -
Irvine, CA

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Parts Specialist?

Sign up to receive alerts about other jobs on the Parts Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$56,889 - $78,278
Income Estimation: 
$80,706 - $113,141

Sign up to receive alerts about other jobs with skills like those required for the Parts Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Order Processing Skill

    • Income Estimation: $42,016 - $57,556
    • Income Estimation: $42,308 - $59,253
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at O'Reilly Auto Parts

O'Reilly Auto Parts
Hired Organization Address Chicago, IL Full Time
Compensation Pay Range $88,000.00 - $116,000.00 The actual hourly rate will equal or exceed the required minimum wage ap...
O'Reilly Auto Parts
Hired Organization Address Homer, AK Full Time
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
O'Reilly Auto Parts
Hired Organization Address Box Elder, SD Full Time
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
O'Reilly Auto Parts
Hired Organization Address Osceola, AR Full Time
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...

Not the job you're looking for? Here are some other Parts Specialist jobs in the San Clemente, CA area that may be a better fit.

Pricing Parts Specialist

Source One Spares LLC, Newport, CA

Director of Operations - Commercial Real Estate

ATARID Specialist Recruiters to the Property & Asset Management Industry, Irvine, CA