Garrison Oak Server - Part Time

SPECIFIC DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.  This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.  It may be expanded to include other duties and responsibilities deemed necessary.

• Responsible for taking orders from patrons and returning these orders in a timely manner.
• Keep area in a clean and orderly manner.
• Responsible to perform “responsible alcohol service” with regards to patron limitations and pass any/all responsible alcohol service training, if needed.
• Be able to carry serving trays full of dinner plates.
• Ensure the safety and security of employees and guests.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Maintaining interpersonal working relationship among all personnel.
• Oral and written communication skills.
• Willingness to work flexible hours and handle high-pressure situations.
• Available to work when needed, including weekends, holidays, and nights.
• Adheres to all Standard Operating Procedures (SOPs).
• Cleans and polishes tableware of spots, and pre-busses.
• Delivers and dispenses items ordered by guests, serves beverages, food and non-food items via tray service.
• Guest banking all dining room checks.
• Uses Point of Sale equipment to enter orders for kitchen personnel.
• Uses equipment such as coffee brewers, iced tea makers, and juice, soda, and milk dispensers.
• Must bus tables in a timely manner to accommodate new business
• Is a role model for the company and responds to questions positively.
• Must work with communication devices such as telephones and policy systems.
• Maintains confidentiality and security of relevant information.
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
• All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
• Ability to work effectively with others
• Ability to work in fast-paced environment
• Oral and written communication skills.
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment
• Available to work when needed, including weekends, holidays, and nights.
• Other duties as assigned.

EDUCATION, TRAINING, AND EXPERIENCE

• Must have a high school diploma or equivalent.
• Fine dining experience, preferably in a high volume casino steakhouse is preferred.
• Knowledge of wines, alcohol and basic food knowledge is preferred.
• 6 months prior work experience is preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license.