What are the responsibilities and job description for the Banquet Server | Part-time | Donald L. Tucker Civic Center position at Oak View Group?
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high-volume environment. The Banquet Server will assist the Food and Beverage Manager and Event Manager in serving the guests during banquet functions to ensure a positive guest experience.
This role will pay an hourly wage of $14.75
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadlineAbout the Venue
The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes. You can learn more about our venue at tuckerciviccenter.com.
Responsibilities
- Prepare, refill and serve beverages and wine for customers.
- Set up of tables according to meal period and specified standards.
- Remove dishes and glasses from table and take them to the kitchen or breakdown station.
- Set up and break down buffet and break stations, as needed.
- Remove and replace table linens and service settings, as required.
- Clean and arrange workstations, chairs, and table pieces.
- Refill salt, pepper, sugar, cream, and condiment containers.
- Give menu descriptions to customers and answer questions regarding preparation.
- Relay special orders to the Catering manager, banquet captain, chef or kitchen.
- Serve meals to customers or direct customers to buffets.
- Observe customers to find out if anything else is needed.
- Provide excellent customer service assistance to internal and external clients.
Qualifications
Prior experience serving is preferred, but not necessary
NON-ESSENTIAL FUNCTIONS:
- Perform other duties as assigned.
- Must be at least 18 years of age.
- High school diploma or equivalent GED. Equivalent experience may be substituted.
- Must have the ability to work a flexible schedule including days, nights, weekends, extended (long) workdays and extended number of days.
KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent customer service skills.
- Food Service experience preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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