Catering Assistant

Position Summary:

We are looking to hire a dedicated and efficient catering assistant to assist in all activities about event catering.  The catering assistant's most crucial responsibilities are assisting in all duties related to a customer’s questions and organizing deliveries successfully and on time; the daily tasks involve: being attentive to customer needs, communicating with a culinary team, ensuring all supplies are obtained, and helping set up, handling customer needs while keeping a professional and hospitable demeanor is also essential.

To succeed as a catering assistant, you should demonstrate exceptional communication skills and always achieve excellent customer service. We put our customers' needs and expectations at the heart of all that we do. We expect our employees to fully understand those needs and expectations so that we can provide high-quality, appropriate services at all times.

Essential Job Functions:

• Collects form of payment accepted and follows proper cash-handling procedures
• Passion for food and people
• Be willing to take direction and work both independently and with a team
• Be able to lift at least 20 pounds regularly and reach, squat, and bend
• Take the initiative to ensure accuracy and timeliness
• Reliable Transportation to and from work
• Exceptional detail in a follow-up
• Ability to focus attention on details
• Strong customer service orientation and skills
• Planning menus
• Great energy & enthusiasm
• Ensure that each guest leaves happy
• Time management skills
• Take orders thru phone, email, and text message
• Basic math skills (addition, subtraction, multiplication, division, percentages
• Must possess computer skills; proficiency in Canva, google suite, and Microsoft preferred

Competencies:

• Acts as a liaison between clients and Sales/Catering Managers
• Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills
• Ability to think and act calmly to resolve customer service problems and ensure guest satisfaction
• Ability to learn and retain the knowledge of the catering menu and the store
• Ability to observe, listen, and follow directions
• Ability to read, write, and communicate effectively in English
• Speaks clearly and professionally
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer

Physical Demands:

• Stand for long periods.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
• Use muscles to lift, push, pull, or carry heavy objects.
• Be physically active for long periods without getting tired or out of breath.

Minimum Skills and Qualifications:

• Prior work history in catering, assisting, and hospitality is required.
• The catering assistant should be reliable, work well in fast-paced environments, be organized and efficient, and have strong communication skills.
• Speak clearly so listeners can understand.