FOC Case Specialist

Oakland County Michigan
Pontiac, MI Full Time
POSTED ON 6/9/2024 CLOSED ON 7/6/2024

What are the responsibilities and job description for the FOC Case Specialist position at Oakland County Michigan?

Assists with the scheduling of show cause hearings for child support and spousal support cases and prepares client files for Friend of the Court Referees. Meets with the public and answers general and specific inquiries regarding show cause hearings and related issues. Uses parameters authorized by Referee to accept client offers to settle child support, visitation, medical, and alimony show cause hearings. Answers telephones, takes messages, and schedules appointments for Referees. Responds to phone inquiries from clients, employers and other agencies providing information from established Friend of the Court guidelines and case files. Processes court orders and other related file record notations that result from court hearings. Assists Referees in the preparation and processing of paperwork in response to correspondence from clients. Enters on-line additions and corrections of case files into the computer. Collects and reports caseload statistics. Fills in for other clerical employees as needed. Utilizes current Countywide and/or department specific software to complete assignments.Applications will be rejected if the following information is not provided at the time of application: 
  • Thoroughly documented work history
  • The application is incomplete in ANY capacity

At the time of application, applicant must:

1. Be a high school graduate or have a certificate of successful completion of the General Educational Development Test.

2. Have had two (2) years of responsible full-time clerical experience.

3. Pass the complete examination, including the employment medical, established for this classification.

4. Successfully complete the six month probationary period.

Work History
 You are required to include your work experience in the Work Experience Section of your NEOGOV application. If you have previously included work history on a resume you must transfer your work history into the Work Experience Section prior to applying. Attached resumes will not be reviewed or considered. Please review the job posting, specifically the purpose of the position and the minimum qualifications, prior to answering the work experience question; and note that only related work experience will be considered. NOTE: Provide full detail in the employment history section noting the skills, experience and hours worked per week pertaining to the minimum qualifications. 

College Transcripts
  If a job offer is made, an official transcript with the award date will be required as part of the hiring process, if applicable.  Transcripts from outside the United States must be assessed for U.S. equivalency by a NACES National Association of Credential Evaluation Services (http://naces.org/members.html). Other documents such as reference, cover letter, resume, etc. will not be reviewed.

Salary : $44,185 - $59,200

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