What are the responsibilities and job description for the General Manager position at OASIS, a Paychex Company?
Local Family Entertainment Center is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff.
RESPONSIBILITIES
- Responsible for all aspects of the operation management including entertainment, food, beverage, attractions, and property to facilitate the fulfillment of financial goals and company initiatives
- Develop processes and programs to increase revenue. Working with local schools and business to create parties, park rental, special events, etc.
- Hire, train, and provide mentorship to the staff to further develop their skills
- Leads and influences staff through effective motivation, leveraging individual strengths to ensure maximum productivity
- Cultivate a team environment that provides exceptional customer service
- Maintain a strong community presence through partnership with community and business organizations
- Monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience
- Maintain systems which ensure overall fiscal responsibility for inventory control.
- Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies
- Assist board and officers with setting goals and hold managers accountable for setting and meeting departmental goals
QUALIFICATIONS
- Minimum 2 years Management experience in an entertainment concept, theme park or restaurant
- Individual must have experience with hiring, training, scheduling and developing staff
- Ability to handle money and keep accurate financial records
- Strong Team Player
- Customer Service Pro
- Must have energetic, positive attitude, able to motivate others, and enthusiasm for the business.
- Ability to work flexible hours, nights, weekends, and holidays are our busiest times.
- Computer skills – POS Systems, Excel, Word, Email, and the ability to learn new software systems as needed
We offer a competitive salary and full benefits.
Qualified individuals with a high level of energy who are looking for a work environment that nurtures vision, performance, productivity, superior quality and unsurpassed integrity are encouraged to apply for this immediate career opportunity.
EOE